View Single Post
      01-13-2012, 07:15 PM   #37
New Member
Join Date: Jan 2012
Location: UK

Posts: 8
iTrader: (0)

Originally Posted by bickers1972 View Post
Dear all. Apologies as I have not looked at the thread for a couple of months & was staggered to see so many new issues.

By way of update, my tyres were sent to Goodyear for inspection. The subsequent report confirmed there was a technical fault & I was offered 55% of the cost of replacements as compensation. BMW customer services then agreed to make this up to 100% given the amount of chasing around that I'd had to do. I accepted this however stated that I would not agree to full & final settlement as clearly I wanted to see what wear had occurred after the next 12k miles. The cost of the KDS check was also refunded.

My next service is due next month so I await the inspection report with eager anticipation however I'm comforted by the fact that I changed to Pirelli P Zeros & this problem seems to be mainly affecting GoodYear Excellence.

Finally, I did speak to Goodyear after my tyres were inspected & asked if the tyres were unfit for purpose. They would not commit to an answer & re-confirmed the technical problem with my tyres.

Thanks for the update Rob. Very much appreciated. It will hopefully short circuit the investigation on my car. I cant help but wonder what the technical problem is with the Goodyear tyres. Given I had another pair 0f Goodyears fitted last week I also wonder if the same technical issue exist with these and if they are safe. Could you help me with the Goodyear contact details?
Many thanks
agar1958 is offline  
Reply With Quote