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You need to try some high quality audio files rather than streamed Spotify to know for sure. I'm generally very happy with mine and certainly not lacking in bass.
Stick some music on a USB stick and see if that's any better. The other thing to do is to go proper old-school.....use a CD! Bluetooth audio is generally not that great anyway as it's quite lossy and compressed.
Have you enabled Logic 7 in the menu and adjusted the equaliser settings?
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F10 LCI 535d (313PS) M Sport
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