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      11-14-2012, 03:49 PM   #13
Ellmat
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Drives: E70 3.0D MSport
Join Date: Sep 2010
Location: Kent, UK

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Quote:
Originally Posted by MPH View Post
Sill at the dealer sitting in a service bay

Dealer did say the fault wouldn't have been caught in the pre-delivery inspection as the car would need to do few miles before the fault would trigger.

Apparently it was a faulty sensor but they decided to replace the whole part (sorry technical people, I've forgotten what part it was) which then requires a system initialisation (ie total car reboot). But only BMW Germany can do the final reinitialisation so the car has been sitting there all day connected to a computer at the dealer which is connected to a computer in Germany waiting for a final reboot. After 8 hours - no reboot. Dealer swears blind it will happen overnight and I'll get my car back tomorrow.....

So 2 days without my new car

Only consolation is that they did loan me a Limited Edition M3 Coupe whilst they have my car.
Forgive me for being cynical, but i don`t buy the fact the car has to be connected to a computer in Germany for a software download. BMW GB I am sure will have exactly the same equipment as they do in Germany. My bet is that your dealer has no idea what the problem is...if this was me i would be asking to see the general manager about some sort of compensation...driving an M3 is not compensation...IMO.
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