[shiner]

I sold my late wife's car through them. No problems whatsoever. The money comes through about a week later.

I'd echo what they say, the price they give on the online estimator tool assumes the car is immaculate. You can expect them to chip off a few quid. To give you an example my wife's Toyota Corolla was estimated at £3600 on the online tool and I got £3200 for it when they had seen it in person.