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I can't speak for standard procedures on your side of the pond. However, it's been my personal experience (owning BMW since 1986) that technical service bulletins to fix known or discovered "problems or issues" are applied at either the time of service or when requested by the customer - whichever comes first. That typically does not include enhancements or features like "Nav map updates" etc. but may include software/firmware updates for model-specific [standard] features.
Since that process may wipe clean any owner modified software/firmware it's up to the owner to decline any software updates but if it includes safety or similar factory updates the service center may be justified in declining your request.
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My opinions are free - you'll get exactly what you pay for!
Current:
2023 X5 45e MSport
2013 X1 3.5 MSport
1998 Z3 2.8
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