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      10-19-2012, 06:44 PM   #1
OnlyTruth
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Drives: 2011 535 iX
Join Date: Oct 2007
Location: NY

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BMW offers a 'goodwill repair' on pulling to the right issue?

Need an advice:

My 2011 535 ix have been experiencing a well known issue pulling to the right, 2 dealerships performed multiple alignments with no success. Finally BMW sends a tech who finds a bent control arm.

Now BMW wants me to sign a release to proceed with a "goodwill repair". I dont know yet what kind of release and why, this was a message left on my phone. I speculate that they do not cover bent control arm under warranty but willing to repair it since I have had this issue for a long time.

What surprises me is why previous attempts to repair did not detect a bent control arm, and why I now to have to sign a release thus relieving BMW from any issues that may happen after it....First time when I complained about pulling to the right the car had less than 1,000 miles.
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