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Between this and your other post about a crossmember being bent after a towing incident, personally I think you need to have someone who works on BMWs assess what's been damaged on your car. The towing company could have pulled on all kinds of things they shouldn't, and bent things that aren't supposed to bend. Is the "crossmember" your subframe? That's all kinds of hurt.
The towing company may be responsible for fixing all of this.
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