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      09-16-2012, 02:47 PM   #60
L16GSY
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United Kingdom
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Drives: 530D M Sport
Join Date: Jul 2012
Location: Northampton

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Ongoing BMWUK took the wheels and tyres away to balance them. Fitted them back onto the car and said it was now fine. I drove it and said it isn't. The dealer said I had to email BMW customer services. I told them its the dealers responsibility to do that and sort the problem out as under the UK sale of goods act that's the law.

The dealer principal was then instructed to call me. They are trying to tell me it's because I'm used to driving a 6 cylinder 3ltr 5 series E60 and the 2 ltr engine is a different feel and it's the engine vibrations I can feel.

I think that's nonsense and they don't know what is causing it.

They are going to sort out a replacement now so I'm trying another 520D M Sport tomorrow which they are loaning me for 2 days.

They are also offering me money to buy new wheels and tyres, but I'm not interested in that just yet as I am just not sure what is causing the vibration, nor is the dealer, and BMWUK are not owning up to anything yet!

ONGOING!!!!!
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