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      03-16-2012, 05:32 PM   #54
mcramen
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Drives: F10 '11 535i xDrive SGM
Join Date: Feb 2012
Location: New York

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Quote:
Originally Posted by mcramen View Post
SA updated me over the phone saying the problem is "FUEL PUMP" - aww sounds much familiar.
He ordered the part and it will be in tomorrow. Maybe job will be done by tomorrow as well.
So I told him not to rush and make sure everything, but I'm sensing it will happen again and again.

The fuel pump they are replacing is "High Pressure Fuel Pump" AKA HPFP....


off topic:
this morning someone from BMW sevice called me.
he said he got the part and will finish the work by end of the day.
But weird thing is he wasn't my SA and his name was Micheal.
So I thought he was mechanic working on my car.
Around 3PM, same guy called me and the car is ready to be picked up by 5PM.
this time he claimed he is my SA and his name is Micheal. (which is not my SA)
I assumed my SA is off today and he took my file and doing the job.

I went to Service and there is no guy named Micheal.
And surprisingly, my SA is there and asked me why I'm here.
I told him the story and we called back the number on my cell.
And the phone number Micheal called me was Bayside BMW Service.
But my car is in Hassel BMW. I went in Bayside last year for simple fuse service.
I asked for that guy and expected little explanation why Bayside BMW contacted me. But he said thank you and hung up on me.
The more strange thing is the SA from Bayside knew my last name.
not sure he was talking about my car or other's, but he mentioned about fuel thing as well.
well... he wasted my good 2hr in this afternoon and got more reasons not go to Bayside even it's closer than Hassel.

Oh... and my car wasn't ready yet and probably finish by Monday... hopefully.
Appreciate 0