Oh - Just saw your posts after I started a thread on this issue (
http://f10.5post.com/forums/showthre...0#post12731730)
DominionXX: when I called the VDC, I asked the operator to transfer me to "someone that was at their desk." That is how I spoke with someone.
ksqrd: What is wheel insurance? What does it cover and who is it through?