Hey, I'm also a VW/Audi to BMW convert! The one thing I dislike about Verizon is they're very slow about pushing Android phone updates. Check Motorola's site for any phone updates first and then visit the BMW website for updates for your radio! On the BMW site you can enter in the last 7 of your VIN and you can download your radio update to a USB stick and install.
Good and I hope the radio update solves your issue.
Will
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2012 550xi MSport - everything but TV's in the head rests!
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