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This is the problem with purchasing first year cars with equipment that your dealer has never seen before. Many of us are having the grinding/vibration issues and our cars are being used to experiment while trying to find a fix. Let's hope that your problem is a rare ocurrence that will be resolved to your satisfaction and not another major fault with this new model.
I would ask the Service Manager for a detailed list and description of everything that is being done to the car - in DETAIL including all parts repaired and/or replaced, you might need this later on if other issues come up and you are considering using the lemon law.
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