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not gonna lie, they beat around the bush alot, and give short pointless answer that dont help fix the issue whatsoever. and it annoyed me but i couldnt really say anything but keep persuing answers to my problems.... nto for nothing the way their technical support is set up... which is email only , no phone calls, and when u email them about some issues they tell you to go post up on the forum and wait for terry otr russell for 3-5 days to respond to it meanwhile your car is standing there not moving like a brick..... not for nothing after spending almost 1500$ with BMS, i can honestly say i wont do that again just over principle.......
OH and yea i had to figure out the issue myself by doing 3 weeks of research to get it right....
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