2010 2011 BMW 5 Series Forum F10
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
 

2010 2011 BMW 5 Series Forum F10 BMW 5-Series (F10) Forums General 5-Series Sedan and Wagon (F10 / F11) Forum BMW "Teleservice"
Post Reply
 
Thread Tools Search this Thread
      12-04-2012, 11:30 PM   #1
dbs600
Major
 
Drives: 2011 750LXi Individual
Join Date: Apr 2010
Location: New York, NY

Posts: 1,106
iTrader: (0)

BMW "Teleservice"

What is "Teleservice" all about? I found this screen on my iDrive system, but haven't scheduled any service visits.

Why is the car interacting with BMW on its own, what information is being given and what can change programing-wise without our knowledge?
Attached Images
 
dbs600 is offline  
0
Reply With Quote
      12-05-2012, 12:32 AM   #2
BMWrules7
Major
 
Drives: 2011 750Li, Alpine White
Join Date: Mar 2011
Location: Boston Area

Posts: 1,014
iTrader: (0)

Quote:
Originally Posted by dbs600
What is "Teleservice" all about? I found this screen on my iDrive system, but haven't scheduled any service visits.

Why is the car interacting with BMW on its own, what information is being given and what can change programing-wise without our knowledge?
If your car requires a condition based service (CBS), then the telematics system will contact BMW to let them know. In turn, your dealer will call you to schedule an appointment.

Telematic services are services propagated over a data or phone link within your vehicle.
BMWrules7 is offline  
0
Reply With Quote
      12-05-2012, 11:52 AM   #3
dbs600
Major
 
Drives: 2011 750LXi Individual
Join Date: Apr 2010
Location: New York, NY

Posts: 1,106
iTrader: (0)

Hmm. Strange; I've never received a call concerning servicing. How would it know which dealer I would use anyway...
dbs600 is offline  
0
Reply With Quote
      12-06-2012, 06:09 AM   #4
rhinosaur
First Lieutenant
 
rhinosaur's Avatar
 
Drives: F11 535d MY2013
Join Date: Jan 2012
Location: Germany/Portugal

Posts: 360
iTrader: (0)

Quote:
Originally Posted by dbs600 View Post
Hmm. Strange; I've never received a call concerning servicing. How would it know which dealer I would use anyway...
It is either the dealer you bought it from in the first place, or the one you have defined in mybmw.com, mein-bmw.de, etc.

I really appreciate this service. In my previous E60, when I was approaching the 60,000 km mark, I kept postponing the call to arrange an appointment. Then, one day I received a call from my dealership (the car had ca. 59,500 km) in order to schedule it. Nice!
__________________

rhinosaur is offline   Portugal
0
Reply With Quote
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 03:47 AM.




5post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST