[mko9]

Originally Posted by Arko528

I dont know man... I was blown away... I told them over the phone that its like a 10 minute job tops and he said "well why dont you do it for yourself than since you know so much"

I had the car scheduled for an oil change so I just thought why not have them change the cabin filter too because It would save me time aha

Option 1: Get a phillips head screw driver and do it yourself. It will take you 30min and cost you maybe $50.

Option 2: Talk to service manager and tell him his service rep has a poor attitude.

Option 3: Talk to service manager, let them know their prices are ridiculous and they have lost you as a customer. Take your car to an independent, which is perfectly capable of changing your oil and swapping your air filter. It will probably cost 1/2-2/3 the dealership.

Option 4: Suck it up, knuckle under, pay the dealership $400 for 30min of work.

[ArkoM5]

Originally Posted by mko9

Option 1: Get a phillips head screw driver and do it yourself. It will take you 30min and cost you maybe $50.

Option 2: Talk to service manager and tell him his service rep has a poor attitude.

Option 3: Talk to service manager, let them know their prices are ridiculous and they have lost you as a customer. Take your car to an independent, which is perfectly capable of changing your oil and swapping your air filter. It will probably cost 1/2-2/3 the dealership.

Option 4: Suck it up, knuckle under, pay the dealership $400 for 30min of work.

Option 5: pay for me mate!

[The X Men]

Originally Posted by Arko528

I dont know man... I was blown away... I told them over the phone that its like a 10 minute job tops and he said "well why dont you do it for yourself than since you know so much"

I had the car scheduled for an oil change so I just thought why not have them change the cabin filter too because It would save me time aha

Were you trying to convince the SA that it should take 10 minutes to change the filter? As far as I know, dealer service rates are not negotiable, and I seriously doubt you can do it in 10 minutes. For the first timer with good mechanical skills, maybe one hour. You know that if you change your own oil, it can save you probably around $60. I do agree that $300-$400 seems high for a filter change, the going price around here is around $150 to $200, then again, there is plenty of competitions where I am.

[city1991]

Originally Posted by TJBentley

The stealership is always out to get us. When my AC is on it smells like sh*t. Not literally, but it smells really bad like mildew and dampness. I remember last year before it smelled I used to spray air freshener directly into the AC vents. If I change my cabin air filter would it help any or should I do something else??

Bad Evap coil was the culprit on my 328 last year. Have them check it out. 3000 dollar job, hope you still have a warranty.

[ndinh]

Same here. Dealership quoted me $350 for engine+cabin. I bought both and did it myself for less than $100. Engine air filter is super simple. Basically, remove cover and replace. Cabin is definitely trickier and will take finesse because the airbag console is in the way. There's also a cable that can't be removed so the cover is literally just hanging while you're trying to get your hands up there. It shouldn't take more than 30 min though.

[lsturbointeg]

I'll do it myself before I have the dealership rip me off! Thanks to whoever posted the YouTube video!

[mobilejo]

Originally Posted by The X Men

Were you trying to convince the SA that it should take 10 minutes to change the filter? As far as I know, dealer service rates are not negotiable, and I seriously doubt you can do it in 10 minutes.

They are totally negotiable over here. You just need to provide quotes from their local competitors/other dealers and they will try and at least meet you part way.

[The Beast]

Originally Posted by mobilejo

They are totally negotiable over here. You just need to provide quotes from their local competitors/other dealers and they will try and at least meet you part way.

Agree Sytner will generally price match, however based upon how simple this looks I'd probably just do it myself...

[ezaircon4jc]

Originally Posted by mobilejo

They are totally negotiable over here. You just need to provide quotes from their local competitors/other dealers and they will try and at least meet you part way.

My dealer actually did a pretty good job of price-matching a local indy. He was a few bucks more, but his effort to keep my loyalty was worth it. He has also worked with me on other things.

For you North County guys (or feel it's worth the drive) Mike at BMW Escondido is an EXCELLENT SA!!!!!

[TJBentley]

Originally Posted by city1991

Bad Evap coil was the culprit on my 328 last year. Have them check it out. 3000 dollar job, hope you still have a warranty.

I hope that's not the case! I have CPO warranty. Doubt it covers that

[ezaircon4jc]

Originally Posted by TJBentley

I hope that's not the case! I have CPO warranty. Doubt it covers that

Here's the CPO "warranty"..

WHAT_IS_NOT_COVERED.pdf

[city1991]

Originally Posted by TJBentley

I hope that's not the case! I have CPO warranty. Doubt it covers that

CPO covered it for me.

[BigKutta]

Originally Posted by Arko528

I dont know man... I was blown away... I told them over the phone that its like a 10 minute job tops and he said "well why dont you do it for yourself than since you know so much"

Wow, he really said that??

[Consigliere]

I just replaced them on my 550 about two weeks ago. Parts from the dealer were around $100 for OEM charcoal filters and took about 20-25 min. You will need a T20 torx screwdriver or bit. Fairly easy to do. When installing, make sure you put them in correct (there is a direction of airflow arrow on them). I also stuck a the blue BMW airfreshner between the folds of the filter so the whole car smells amazing now )))

[ArkoM5]

Originally Posted by BigKutta

Wow, he really said that??

Yes... Its whatever honestly