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02-06-2012, 03:02 PM | #1 |
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New Car Buyers
This is just out of curiosity, but what communications did you recieve from BMW NA after you bought your F10?
I recall that when I bought my e46, I was bombarded by BMW with marketing material (BMW movies, free subscription to BMW magazine, all kinds of literature), but I have not heard anything from BMW after the purchase of my F10 after a month of ownership. Is this normal now? Not that I care but the BMW magazines were nice for a while... |
02-06-2012, 03:13 PM | #2 |
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Heard some
People got pretty cool USB drives in the form of a key fob!!
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02-07-2012, 04:39 AM | #4 |
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I got a free key-ring (wow...but actually pretty good quality), free membership for BMW Club Schweden, BMW Magazine, free insurance for three months and last and least...quick answers to all my questions about this and that from my dealer
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02-07-2012, 08:57 AM | #6 |
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they ask you fill out a survey for customer satisfaction , then some random trinkets in the mail, that's basically it.
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02-07-2012, 09:53 AM | #7 |
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Nice silver key chain and as my grandmother would say, "a swift kick in the arse on the way out the door".
Just kidding, dealer relationship has been excellent and I am a needy owner, lol.
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02-07-2012, 10:43 AM | #9 |
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I just find a stark difference between how BMW NA (not the dealer) treats its new customers now versus a few years ago. It feels like back then they would want to ensure that you became a lifetime BMW owner, and I remember bieng bombarded with literature for a few years. Now, nothing! Not even a "welcome to BMW" letter or anything. I guess their earlier marketing efforts paid off already so why bother.
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02-07-2012, 10:47 AM | #10 | |
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02-07-2012, 05:54 PM | #11 |
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Got 1 key chain, a survey call and my sales call just after
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02-08-2012, 12:09 AM | #12 |
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My wife got us a couple of travel mugs. Nothing since the purchase, but I was hoping for one of those usb memory sticks...
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02-08-2012, 01:15 AM | #13 |
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.......at least you get to test drive the car before buying it
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02-08-2012, 01:30 AM | #14 |
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i got the USB drive!
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02-09-2012, 08:15 PM | #15 |
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I got a cool USB fob but that's it's with my e90s I got a pack of free books and CDs but I feel like BMW has forgot about the customer the ones that come back time after time
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