BEWARE: Run flats (durability/availability)

lindros2 · 10-29-2010, 08:31 PM

I know there is a wheel/tire forum, but this is important for all owners of 5-series with the 19" run-flats (Goodyear Excellence):

I hit a small pothole today doing about 30MPH, and got a "bubble" in the tire.

EVERY DEALER WITHIN 60 MILES DID NOT HAVE THE TIRE. (some didn't even know what it was since the F10 isn't in their parts system)

Nor did Butler Tire, Discount Tire, or any other Goodyear retailer.

I had to order it from Discount, who actually went through their Michelin distributor (?!). There are seven (7) in stock at a NY warehouse.

One other note - BMW will gladly charge you full price ($380?) for the tire, whereas some retailers will call Goodyear and file a warranty claim (free road-and-hazard on semi-new tires). Thanks BMW!

CJ · 10-30-2010, 06:59 PM

I've been there already with that issue! I couldn't imagine running 19s (of course with snows) in the winter when potholes get worse.

lindros2 · 10-31-2010, 11:01 AM

Tire Rack has them (front in my case) for $366+shipping.

But it blows my mind that a flat or damaged sidewall (RFT support) could result in a car at the dealer for 3-5 days.

Bmrmeup · 10-31-2010, 02:12 PM

First day I had my 2011 535xi I hit a pothole and got a bubble also. I live in NYC. Luckily I am still able to drive my car. I bought the rim/tire protection. I will get it replaced in a week. the dealer had to order one. They didn't have any in stock. They didn't ask ant questions. My suggestion is "get the rim/tire protection". I guess BMW is mighty happy I didn't bend the rim too!

Touring · 10-31-2010, 02:41 PM

Quote:

Originally Posted by lindros2

I hit a small pothole today doing about 30MPH, and got a "bubble" in the tire

I have blown a normal tire doing that before

raleedy · 10-31-2010, 05:28 PM

If I lived in NY I would probably adopt 17" wheels and all-season tires. Too many potholes.

lindros2 · 10-31-2010, 08:22 PM

Quote:

Originally Posted by Bmrmeup

First day I had my 2011 535xi I hit a pothole and got a bubble also. I live in NYC. Luckily I am still able to drive my car... the dealer had to order one. They didn't have any in stock.

Honestly Goodyear (or Michelin) will replace the tire for free if it's within a certain tread depth (which mine was w/ only 2000 miles on the car).

If nothing else, I thank the people who responded. Misery loves company, or something like that.

Speedy2Bee · 11-08-2010, 02:49 PM

I took delivery of a 2011 550i in late July and had all 4 tires replaced for Bridgestone Potenza RE050A. The factory installed Goodyear Excellence has low noise and rides very smoothly but I got a bump on three tires on my first long trip in the car!! I've had better luck with the Potenza's. I would have preferred Michelins but BMW said they did not recommend any RFT Michelins for the new 5 series. Go figure. I had Michelin Pilot Sport ZP on my 2004 530 and they drove very nicely and were more durable than the Potenzas but since BMW was replacing the tires for free, I did not argue

bobblehead · 11-08-2010, 03:18 PM

That is a contradiction of BMW. The xdrive comes with either Goodyear Excellence RF or Michelin Primacy ZP. Both are All Season.

ghueser · 11-08-2010, 03:24 PM

I had talked to the local Goodyear Dealer a couple of weeks ago and he thought that any occurances such as you have described are covered under their year warrantly on new car tires. Not having them in stock is a whole other hassle.

77562887 · 11-08-2010, 10:46 PM

I hit a pothole on the third day I bought the car and it bubbled too, it costs 390.
I couldn't get it anywhere but my dealership too, they said that road hazard doesn't count in the warranty...

raleedy · 11-09-2010, 09:21 AM

Here is a suggestion for dealers who want to enhance their service reputation: keep a few spare wheel/tire combinations on hand to lend to RFT pothole victims while theirs are being repaired or replaced.

77562887 · 11-09-2010, 08:13 PM

Quote:

Originally Posted by lindros2

Honestly Goodyear (or Michelin) will replace the tire for free if it's within a certain tread depth (which mine was w/ only 2000 miles on the car).

If nothing else, I thank the people who responded. Misery loves company, or something like that.

It just happened to me....AGAIN

Here's my experience http://f10.5post.com/forums/showthread.php?t=452737

So how do you end up with your tires? did they replace it for free?
They wouldn't replace mine since I told them I hit a pothole

JOHNBMWM5 · 11-10-2010, 07:13 AM

Quote:

Originally Posted by 77562887

It just happened to me....AGAIN

Here's my experience http://f10.5post.com/forums/showthread.php?t=452737

So how do you end up with your tires? did they replace it for free?
They wouldn't replace mine since I told them I hit a pothole

DON"T TELL THEM this time

77562887 · 11-10-2010, 08:59 AM

Quote:

Originally Posted by johnbmw6

DON"T TELL THEM this time

I didn't and they said it must be..............

JOHNBMWM5 · 11-10-2010, 09:04 AM

Quote:

Originally Posted by 77562887

I didn't and they said it must be..............

Argue your point and say it's done no miles.

jeffhoff · 11-11-2010, 03:12 PM

Quote:

Originally Posted by ob_speedy

I would have preferred Michelins but BMW said they did not recommend any RFT Michelins for the new 5 series.

That's funny, because my 550 with sport package came from the factory with 19" Michelin Primacy HP ZP's

lindros2 · 11-11-2010, 11:47 PM

Dealers will not replace tires for free.

Goodyear retailers will.

The fact that people have two or three bubbles in tires is a major issue. Although tire retailers have commented/confirmed that this is a common occurance on low-profile (45-series and lower) tires.

Note that I never (not once) had or heard of an issue on my Nissan GT-R, but the sidewalls were like iron. They're so stiff that you have to replace tires if you ever remove them from the rim.

lindros2 · 11-12-2010, 12:01 AM

Quote:

Originally Posted by jeffhoff

That's funny, because my 550 with sport package came from the factory with 19" Michelin Primacy HP ZP's

Yeah try and find a replacement for those.

JOHNBMWM5 · 11-12-2010, 03:14 AM

Quote:

Originally Posted by ob_speedy

I took delivery of a 2011 550i in late July and had all 4 tires replaced for Bridgestone Potenza RE050A. The factory installed Goodyear Excellence has low noise and rides very smoothly but I got a bump on three tires on my first long trip in the car!! I've had better luck with the Potenza's. I would have preferred Michelins but BMW said they did not recommend any RFT Michelins for the new 5 series. Go figure. I had Michelin Pilot Sport ZP on my 2004 530 and they drove very nicely and were more durable than the Potenzas but since BMW was replacing the tires for free, I did not argue

Michelins are fitted to UK 5 series Cars.

HighlandPete · 11-12-2010, 03:19 AM

Is the possible Michelin issue, tire size, summer or all season tire related?

HighlandPete

lindros2 · 11-12-2010, 04:17 PM

Quote:

Originally Posted by HighlandPete

Is the possible Michelin issue, tire size, summer or all season tire related?

My issue is with the Goodyear Excellence, not Michelin. There was a running change from Goodyear to Michelin in late August or early September. Not sure if it was supply or quality related.

Goodyear wouldn't be my first choice for a high-performance, low-profile tire.

10-29-2010, 08:31 PM	#1
lindros2 First Lieutenant 33 Rep 308 Posts Drives: 535i M-S Join Date: Mar 2008 Location: ... iTrader: (0)	BEWARE: Run flats (durability/availability) I know there is a wheel/tire forum, but this is important for all owners of 5-series with the 19" run-flats (Goodyear Excellence): I hit a small pothole today doing about 30MPH, and got a "bubble" in the tire. EVERY DEALER WITHIN 60 MILES DID NOT HAVE THE TIRE. (some didn't even know what it was since the F10 isn't in their parts system) Nor did Butler Tire, Discount Tire, or any other Goodyear retailer. I had to order it from Discount, who actually went through their Michelin distributor (?!). There are seven (7) in stock at a NY warehouse. One other note - BMW will gladly charge you full price ($380?) for the tire, whereas some retailers will call Goodyear and file a warranty claim (free road-and-hazard on semi-new tires). Thanks BMW!
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10-30-2010, 06:59 PM	#2
CJ Private 50 Rep 73 Posts Drives: 2011 550i Join Date: Jul 2010 Location: Glenview IL iTrader: (0)	I've been there already with that issue! I couldn't imagine running 19s (of course with snows) in the winter when potholes get worse.
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10-31-2010, 11:01 AM	#3
lindros2 First Lieutenant 33 Rep 308 Posts Drives: 535i M-S Join Date: Mar 2008 Location: ... iTrader: (0)	Tire Rack has them (front in my case) for $366+shipping. But it blows my mind that a flat or damaged sidewall (RFT support) could result in a car at the dealer for 3-5 days.
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10-31-2010, 02:12 PM	#4
Bmrmeup Private First Class 20 Rep 144 Posts Drives: 2011 535xi, Graphite Grey Join Date: Oct 2010 Location: New York City iTrader: (0) Garage List 2011 535xi [0.00]	First day I had my 2011 535xi I hit a pothole and got a bubble also. I live in NYC. Luckily I am still able to drive my car. I bought the rim/tire protection. I will get it replaced in a week. the dealer had to order one. They didn't have any in stock. They didn't ask ant questions. My suggestion is "get the rim/tire protection". I guess BMW is mighty happy I didn't bend the rim too!
	Appreciate 0 Quote

10-31-2010, 05:28 PM	#6
raleedy Colonel 160 Rep 2,248 Posts Drives: 2016 228i 6-speed Join Date: Jul 2005 Location: Portland, Oregon iTrader: (0)	If I lived in NY I would probably adopt 17" wheels and all-season tires. Too many potholes.
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11-08-2010, 02:49 PM	#8
Speedy2Bee Registered 2 Rep 4 Posts Drives: 2011 M3 Interlagos Blue Join Date: Nov 2010 Location: Chicago, IL iTrader: (0)	I took delivery of a 2011 550i in late July and had all 4 tires replaced for Bridgestone Potenza RE050A. The factory installed Goodyear Excellence has low noise and rides very smoothly but I got a bump on three tires on my first long trip in the car!! I've had better luck with the Potenza's. I would have preferred Michelins but BMW said they did not recommend any RFT Michelins for the new 5 series. Go figure. I had Michelin Pilot Sport ZP on my 2004 530 and they drove very nicely and were more durable than the Potenzas but since BMW was replacing the tires for free, I did not argue
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11-08-2010, 03:18 PM	#9
bobblehead Brigadier General 256 Rep 4,721 Posts Drives: warp speed Join Date: Aug 2009 Location: Toronto, On iTrader: (0)	That is a contradiction of BMW. The xdrive comes with either Goodyear Excellence RF or Michelin Primacy ZP. Both are All Season.
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11-08-2010, 03:24 PM	#10
ghueser Lieutenant 36 Rep 519 Posts Drives: 2014 M5 Join Date: May 2010 Location: St. Louis iTrader: (0)	I had talked to the local Goodyear Dealer a couple of weeks ago and he thought that any occurances such as you have described are covered under their year warrantly on new car tires. Not having them in stock is a whole other hassle.
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11-08-2010, 10:46 PM	#11
77562887 Private 23 Rep 71 Posts Drives: 2011 535i xdrive M sport Join Date: Aug 2010 Location: US iTrader: (0)	I hit a pothole on the third day I bought the car and it bubbled too, it costs 390. I couldn't get it anywhere but my dealership too, they said that road hazard doesn't count in the warranty...
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11-09-2010, 09:21 AM	#12
raleedy Colonel 160 Rep 2,248 Posts Drives: 2016 228i 6-speed Join Date: Jul 2005 Location: Portland, Oregon iTrader: (0)	Here is a suggestion for dealers who want to enhance their service reputation: keep a few spare wheel/tire combinations on hand to lend to RFT pothole victims while theirs are being repaired or replaced.
	Appreciate 0 Quote

11-11-2010, 11:47 PM	#18
lindros2 First Lieutenant 33 Rep 308 Posts Drives: 535i M-S Join Date: Mar 2008 Location: ... iTrader: (0)	Dealers will not replace tires for free. Goodyear retailers will. The fact that people have two or three bubbles in tires is a major issue. Although tire retailers have commented/confirmed that this is a common occurance on low-profile (45-series and lower) tires. Note that I never (not once) had or heard of an issue on my Nissan GT-R, but the sidewalls were like iron. They're so stiff that you have to replace tires if you ever remove them from the rim.
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11-12-2010, 03:19 AM	#21
HighlandPete Lieutenant General 6659 Rep 15,858 Posts Drives: BMW F11 535i Touring Join Date: Mar 2007 Location: Scotland, Highland Region iTrader: (0)	Is the possible Michelin issue, tire size, summer or all season tire related? HighlandPete
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