Missing idrive service history

creativ101 · 07-08-2016, 06:15 AM

So it seems a couple of BMW dealers have not updated idrive with all the service. I have paper service hstory but wanted to know, will a BMW dealer update the idrive service history at NO COST. Apparently all service is logged on the central workshop database but it wasnt transferred to the key or idrive at the time.

CraigUK · 07-09-2016, 01:44 AM

I noticed that mine was missing a couple of weeks after servicing. When I contacted the dealer they rebooked the car in and did the work free of charge. I wouldn't accept anything less as it's part of the service schedule.

mob17 · 07-09-2016, 03:14 AM

Do you mean resetting the service interval on idrive?

Martin2C · 07-09-2016, 04:10 AM

The later systems record the service history in the idrive (date, mileage, work done), which is seperate to he service indicators that have been in place for years.

mob17 · 07-09-2016, 04:35 AM

Quote:

Originally Posted by Martin2C

The later systems record the service history in the idrive (date, mileage, work done), which is seperate to he service indicators that have been in place for years.

Cool. I've just gotten use of a 520d f10 so will have a look. Got to say with vdc the ride is very comfortable.

creativ101 · 07-09-2016, 06:00 AM

Quote:

Originally Posted by mob17

Do you mean resetting the service interval on idrive?

No. It's the service history. Work which has been done previously.

creativ101 · 07-09-2016, 06:02 AM

Quote:

Originally Posted by CraigUK

I noticed that mine was missing a couple of weeks after servicing. When I contacted the dealer they rebooked the car in and did the work free of charge. I wouldn't accept anything less as it's part of the service schedule.

The service was done by two dealers about 200 miles away. But as the service details are on the workshop database another local dealer could put it on the idrive. But would this be a free of charge service? I could just ask the dealer but it's likely they will just say 'it will cost you'.

IanS100 · 07-09-2016, 09:18 AM

I've been all through the iDrive numerous times but never seen service history, whereabouts is it?

Martin2C · 07-09-2016, 09:31 AM

It's at the top of the list when you go into the service requirements page.

mob17 · 07-09-2016, 11:01 AM

Its not on the top of my list, is it only certain models that have it?

Johnny Grabble · 07-09-2016, 11:19 AM

Only appears after 1st dealer service, then they add to it at each subsequent service.

creativ101 · 07-09-2016, 12:26 PM

Mine wasn't there until I coded it in. Now it shows in the menu option.

2real4u · 07-17-2016, 08:32 AM

I'm able to write data of invoice copy or any service data.

creativ101 · 07-18-2016, 12:44 AM

Quote:

Originally Posted by 2real4u

I'm able to write data of invoice copy or any service data.

How?

IanS100 · 07-18-2016, 07:43 PM

I checked my iDrive again today and found "Service History" it's got one entry I it, first service, but I can't find any way to edit or add entries.

2real4u · 07-19-2016, 01:09 PM

Quote:

Originally Posted by IanS100

I checked my iDrive again today and found "Service History" it's got one entry I it, first service, but I can't find any way to edit or add entries.

It is not possible to manage service history from idrive. This is available from main dealer or special software.

IanS100 · 07-19-2016, 02:11 PM

Quote:

Originally Posted by 2real4u

It is not possible to manage service history from idrive. This is available from main dealer or special software.

Cheers, that's pretty much what I suspected.

mob17 · 07-19-2016, 04:16 PM

Dropped my F10 in today for some warranty work, and have asked them to look at why i can't view the service history.

mob17 · 07-20-2016, 12:58 PM

So got the car back today and the SA said his tech guy says only cars 2014 and after have this available? The SA is great, very helpful, but i get the feeling it can be done but the tech guy maybe didn't know how?

Any documents or so that i can take to them to prove i can get it? Build date of the F10 is 11/2013 and is an LCI model.

I do have the car back in for some more work in 2 weeks and said to the SA to have a look into further. Any tips would be great!

2real4u · 07-20-2016, 01:12 PM

Wrong info, any CIC or NBT unit can be coded for service history option and add info about.

IanS100 · 07-21-2016, 08:42 AM

Quote:

Originally Posted by 2real4u

Wrong info, any CIC or NBT unit can be coded for service history option and add info about.

But if it isn't an upgrade officially sanctioned by BMW it's unlikely that the tech will want to get involved, and certainly not officially.

mob17 · 07-21-2016, 09:31 AM

So how can i get this on the car? Any ideas?

07-08-2016, 06:15 AM	#1
creativ101 First Lieutenant 51 Rep 333 Posts Drives: G30 Join Date: Apr 2013 Location: uk iTrader: (2)	Missing idrive service history So it seems a couple of BMW dealers have not updated idrive with all the service. I have paper service hstory but wanted to know, will a BMW dealer update the idrive service history at NO COST. Apparently all service is logged on the central workshop database but it wasnt transferred to the key or idrive at the time.
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07-09-2016, 01:44 AM	#2
CraigUK Captain 126 Rep 641 Posts Drives: F11 LCI 520D Sport Tourer Join Date: Jan 2009 Location: Durham iTrader: (0)	I noticed that mine was missing a couple of weeks after servicing. When I contacted the dealer they rebooked the car in and did the work free of charge. I wouldn't accept anything less as it's part of the service schedule.
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07-09-2016, 03:14 AM	#3
mob17 Major General 400 Rep 5,623 Posts Drives: E92 335D Join Date: Mar 2012 Location: East Midlands, UK iTrader: (5)	Do you mean resetting the service interval on idrive?
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07-09-2016, 04:10 AM	#4
Martin2C Second Lieutenant 44 Rep 226 Posts Drives: 2017 750i M Sport Join Date: Apr 2016 Location: Northamptonshire iTrader: (0)	The later systems record the service history in the idrive (date, mileage, work done), which is seperate to he service indicators that have been in place for years.
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07-09-2016, 09:18 AM	#8
IanS100 Major General 136 Rep 5,050 Posts Drives: 520d F10 LCI M Sport Join Date: Nov 2011 Location: Southport UK iTrader: (0)	I've been all through the iDrive numerous times but never seen service history, whereabouts is it?
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07-09-2016, 09:31 AM	#9
Martin2C Second Lieutenant 44 Rep 226 Posts Drives: 2017 750i M Sport Join Date: Apr 2016 Location: Northamptonshire iTrader: (0)	It's at the top of the list when you go into the service requirements page.
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07-09-2016, 11:01 AM	#10
mob17 Major General 400 Rep 5,623 Posts Drives: E92 335D Join Date: Mar 2012 Location: East Midlands, UK iTrader: (5)	Its not on the top of my list, is it only certain models that have it?
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07-09-2016, 11:19 AM	#11
Johnny Grabble Second Lieutenant 56 Rep 225 Posts Drives: 530d Join Date: Dec 2013 Location: Cheshire UK iTrader: (0)	Only appears after 1st dealer service, then they add to it at each subsequent service. Attached Images
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07-09-2016, 12:26 PM	#12
creativ101 First Lieutenant 51 Rep 333 Posts Drives: G30 Join Date: Apr 2013 Location: uk iTrader: (2)	Mine wasn't there until I coded it in. Now it shows in the menu option.
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07-17-2016, 08:32 AM	#13
2real4u Banned 15 Rep 160 Posts Drives: bmw Join Date: Mar 2016 Location: south iTrader: (0)	I'm able to write data of invoice copy or any service data.
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07-18-2016, 07:43 PM	#15
IanS100 Major General 136 Rep 5,050 Posts Drives: 520d F10 LCI M Sport Join Date: Nov 2011 Location: Southport UK iTrader: (0)	I checked my iDrive again today and found "Service History" it's got one entry I it, first service, but I can't find any way to edit or add entries.
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07-19-2016, 04:16 PM	#18
mob17 Major General 400 Rep 5,623 Posts Drives: E92 335D Join Date: Mar 2012 Location: East Midlands, UK iTrader: (5)	Dropped my F10 in today for some warranty work, and have asked them to look at why i can't view the service history.
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07-20-2016, 12:58 PM	#19
mob17 Major General 400 Rep 5,623 Posts Drives: E92 335D Join Date: Mar 2012 Location: East Midlands, UK iTrader: (5)	So got the car back today and the SA said his tech guy says only cars 2014 and after have this available? The SA is great, very helpful, but i get the feeling it can be done but the tech guy maybe didn't know how? Any documents or so that i can take to them to prove i can get it? Build date of the F10 is 11/2013 and is an LCI model. I do have the car back in for some more work in 2 weeks and said to the SA to have a look into further. Any tips would be great!
	Appreciate 0 Quote

07-20-2016, 01:12 PM	#20
2real4u Banned 15 Rep 160 Posts Drives: bmw Join Date: Mar 2016 Location: south iTrader: (0)	Wrong info, any CIC or NBT unit can be coded for service history option and add info about.
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07-21-2016, 09:31 AM	#22
mob17 Major General 400 Rep 5,623 Posts Drives: E92 335D Join Date: Mar 2012 Location: East Midlands, UK iTrader: (5)	So how can i get this on the car? Any ideas?
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