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07-30-2010, 01:07 AM | #1 |
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2011 535i price
Given a wholesale price of 49,600 for "USA port of entry" for the 535i 2011, what would be a good price to negotiate on? What is the dealer holdback? Thanks!
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07-30-2010, 08:26 AM | #2 |
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Use edmunds and find the invoice and go up from there.
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08-09-2010, 06:40 AM | #6 |
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08-12-2010, 11:19 AM | #7 |
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Do you know what qualifies as good CSI? I asked a customer to fill out the survey and he gave me nothing but 8's and 9's, it gave me an 86, not what BMW considers, good. I called the customer and he said he never gives 10's for anything well were paids on 10's.
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08-12-2010, 12:11 PM | #8 | |
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Quote:
Now I know why I have nothing against it, they were all excellent reps and dealers, so I would have given them 9s or 10s anyway. Just interesting to know the back story. |
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08-12-2010, 02:05 PM | #9 |
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Sorry to tell ya that the only time *I* give a "10" on any kind of satisfaction survey is when a physician or surgeon saves my life or relieves a seriously painful condition.Sounds like you guys need to have a chinwag with BMWNA regarding their expectations.
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08-17-2010, 08:42 AM | #11 |
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Yes I do. A 10. A 9.9 is a failure as far as BMW is concerned. This has been explained to me over and over and over again. It sucks because it sets the bar a little too high for the dealer and far too many customers (such as some noted above) consider an excellent job to be a 9.
Heck, one time I got a CSI call for a service visit and I said "I'm busy, call back later please" and that was recorded as an "unsatisfied" which got me a very upset phone call from the dealer service department. I always give 10s. Or fives, when it was on a 5-point scale.
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