Dinan Tune Issues

dmetuning · 10-22-2013, 02:27 PM

I kinda feel bad now saying Dinan sucks so I started a new thread.

I called Dinan and spoke to Dan again regarding the issues that I am having. He looked up my vin# number and said that the last time my car was flashed with the tune was June 2013.....WTF....Prestige BMW had the car for a week and never re-flashed the car???????

I think the subject of this thread needs to be Prestige BMW sucks. I am taking the car to Motor Works West in Wyckoff, NJ, an authorized Dinan Dealer. I spoke to Dave and it seems he knows his business.

Dinan even said that they would pay for Motor Works West to re-install the tune. The more I think about it, Prestige BMW might be the problem with all of these issues that I am having.

I have an appointment Friday at 11:30AM to re-install the tune. He said it will take tops 30minutes so I don't have to leave the car.

I will update once the work has been completed.....

badblack550xi · 10-22-2013, 03:20 PM

Dinan should punish dealers like prestige for such poor costumer support, your car is a 2nd car with Dinan install from Prestige that i know off.
t should be Dinans responsibility to check every few months how the installation is performed.

scott135i · 10-22-2013, 04:58 PM

Quote:

Originally Posted by middly

I kinda feel bad now saying Dinan sucks so I started a new thread.

I called Dinan and spoke to Dan again regarding the issues that I am having. He looked up my vin# number and said that the last time my car was flashed with the tune was June 2013.....WTF....Prestige BMW had the car for a week and never re-flashed the car???????

I think the subject of this tread needs to change to Prestige BMW sucks. I am taking the car to Motor Works West in Wyckoff, NJ, an authorized Dinan Dealer. I spoke to Dave and it seems he knows his business.

Dinan even said that they would pay for Motor Works West to re-install the tune. The more I think about it, Prestige BMW might be the problem with all of these issues that I am having.

I have an appointment Friday at 11:30AM to re-install the tune. He said it will take tops 30minutes so I don't have to leave the car.

I will update once the work has been completed.....

Sweet - keep us posted.

Maybe next time you meet with BB he will be so kind to extend me the invite so I can check out the tune and shockware+springs

dmetuning · 10-22-2013, 07:05 PM

Quote:

Originally Posted by scott135i

Sweet - keep us posted.

Maybe next time you meet with BB he will be so kind to extend me the invite so I can check out the tune and shockware+springs

No doubt....Im going make sure the shockware is installed correctly too..lol

mikey0120 · 10-22-2013, 08:03 PM

Quote:

Originally Posted by middly

I kinda feel bad now saying Dinan sucks so I started a new thread.

I called Dinan and spoke to Dan again regarding the issues that I am having. He looked up my vin# number and said that the last time my car was flashed with the tune was June 2013.....WTF....Prestige BMW had the car for a week and never re-flashed the car???????

I think the subject of this thread needs to be Prestige BMW sucks. I am taking the car to Motor Works West in Wyckoff, NJ, an authorized Dinan Dealer. I spoke to Dave and it seems he knows his business.

Dinan even said that they would pay for Motor Works West to re-install the tune. The more I think about it, Prestige BMW might be the problem with all of these issues that I am having.

I have an appointment Friday at 11:30AM to re-install the tune. He said it will take tops 30minutes so I don't have to leave the car.

I will update once the work has been completed.....

Motor Works West is a great! I dealt with Dave before on my previous E90 and have only great things to say about them. Very professional. You won't be disappointed.

HighConcept · 10-22-2013, 08:31 PM

That's just very unfortunate, especially with the amount of financial sacrifice you underwent.

Goodluck with the process this time around and hopefully in better hands.

dmetuning · 10-26-2013, 07:20 AM

Pretty amazing stuff.......

MotorWorksWest confirmed that the Dinan shockware was not installed at all by Prestige and they reloaded the Dinan Stage 4 tune that Prestige incorrectly installed. The car feels like it should now but Im still having a hesitation problem when the gas pedal is being pressed. Since Prestige didnt do anything to the car for the whole week that they had it, I dropped the car back off at Park Ave to see if they can figure out WTF is wrong with my car. The car has been in the shop for a the past 20-25days which sucks.

mikey0120 · 10-26-2013, 09:31 AM

Quote:

Originally Posted by middly

Pretty amazing stuff.......

MotorWorksWest confirmed that the Dinan shockware was not installed at all by Prestige and they reloaded the Dinan Stage 4 tune that Prestige incorrectly installed. The car feels like it should now but Im still having a hesitation problem when the gas pedal is being pressed. Since Prestige didnt do anything to the car for the whole week that they had it, I dropped the car back off at Park Ave to see if they can figure out WTF is wrong with my car. The car has been in the shop for a the past 20-25days which sucks.

Hope everything is sorted out. There's no reason that you should be going through all of this nonsense. I am baffled that Prestige, who is supposed to be a top notch and competent dealer, can't even perform the work on your car correctly.

dmetuning · 10-26-2013, 12:48 PM

Park Avenue BMW just called. They said the transfer case was bad. They took the xdrive drive shaft out of the car and the hesitation stopped. They ordered a new transfer case and the car will be ready latest Wednesday. So happy they found the problem.......

Further proof that Prestige BMW SUCKS.....They cant install Dinan correctly nor fix cars correctly....

dmetuning · 10-26-2013, 12:53 PM

Furthermore, I got to say that Dinan is a stand up company for taking care of my issues properly. The whole time is was the dealership causing the issues, not Dinan.

///SAL · 10-26-2013, 01:44 PM

That sucks to believe it or not they are the number one east coast dealer for dinan sales or i should say ripping ppl off!. Thank god i didnt go there im glad u gonna get the reflash for free and u get to choose your dealer. Good luck keep us posted

ClassM · 10-26-2013, 02:44 PM

Sup dude, you ready to spank the 1/4 mile soon?

dmetuning · 10-26-2013, 09:18 PM

Quote:

Originally Posted by ClassM

Sup dude, you ready to spank the 1/4 mile soon?

I will be once i get my damn car back and i can confirm its running right. It suppose to be real nice the end of next week so we should plan something.

ClassM · 11-02-2013, 06:36 PM

Quote:

Originally Posted by middly

I will be once i get my damn car back and i can confirm its running right. It suppose to be real nice the end of next week so we should plan something.

When this happening?

dmetuning · 11-04-2013, 07:29 PM

Quote:

Originally Posted by ClassM

When this happening?

Car is back and its running strong.....Im ready when you are....

Dhu · 11-05-2013, 10:25 PM

What boost are you seeing now?

dmetuning · 11-05-2013, 10:48 PM

Quote:

Originally Posted by Dhu

What boost are you seeing now?

about 13psi....I have doubts about the p3 gauge.....need to get an analog boost gauge....

dmetuning · 11-05-2013, 11:03 PM

Going to englishtown Saturday morning to see exactly what I'm laying down. Car feels like it's pulling hard.

scott135i · 11-06-2013, 12:03 PM

Going with BadBlack? Maybe I'll join

dmetuning · 11-06-2013, 12:20 PM

Quote:

Originally Posted by scott135i

Going with BadBlack? Maybe I'll join

@badblack550xi is going to an event on friday but he should come...

badblack550xi · 11-06-2013, 09:41 PM

i will be in Maryland on Friday...

scott135i · 11-07-2013, 08:45 AM

Quote:

Originally Posted by badblack550xi

i will be in Maryland on Friday...

He is talking about eTown on Saturday... not Friday

10-22-2013, 02:27 PM	#1
dmetuning Banned 85 Rep 514 Posts Drives: 2015 Frozen Grey M5 Join Date: Sep 2011 Location: New Jersey iTrader: (1)	Dinan Tune Issues I kinda feel bad now saying Dinan sucks so I started a new thread. I called Dinan and spoke to Dan again regarding the issues that I am having. He looked up my vin# number and said that the last time my car was flashed with the tune was June 2013.....WTF....Prestige BMW had the car for a week and never re-flashed the car??????? I think the subject of this thread needs to be Prestige BMW sucks. I am taking the car to Motor Works West in Wyckoff, NJ, an authorized Dinan Dealer. I spoke to Dave and it seems he knows his business. Dinan even said that they would pay for Motor Works West to re-install the tune. The more I think about it, Prestige BMW might be the problem with all of these issues that I am having. I have an appointment Friday at 11:30AM to re-install the tune. He said it will take tops 30minutes so I don't have to leave the car. I will update once the work has been completed..... Last edited by dmetuning; 10-22-2013 at 07:46 PM..
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10-22-2013, 03:20 PM	#2
badblack550xi Colonel 465 Rep 2,416 Posts Drives: F10 550i 2011 F90 2020 COMP Join Date: May 2013 Location: NJ iTrader: (0)	Dinan should punish dealers like prestige for such poor costumer support, your car is a 2nd car with Dinan install from Prestige that i know off. t should be Dinans responsibility to check every few months how the installation is performed. __________________ 2011 550i RWD 60-130 7.35
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10-22-2013, 08:31 PM	#6
HighConcept Second Lieutenant 16 Rep 238 Posts Drives: F-Ten ///M Join Date: Jul 2013 Location: MA iTrader: (0)	That's just very unfortunate, especially with the amount of financial sacrifice you underwent. Goodluck with the process this time around and hopefully in better hands.
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10-26-2013, 07:20 AM	#7
dmetuning Banned 85 Rep 514 Posts Drives: 2015 Frozen Grey M5 Join Date: Sep 2011 Location: New Jersey iTrader: (1)	Pretty amazing stuff....... MotorWorksWest confirmed that the Dinan shockware was not installed at all by Prestige and they reloaded the Dinan Stage 4 tune that Prestige incorrectly installed. The car feels like it should now but Im still having a hesitation problem when the gas pedal is being pressed. Since Prestige didnt do anything to the car for the whole week that they had it, I dropped the car back off at Park Ave to see if they can figure out WTF is wrong with my car. The car has been in the shop for a the past 20-25days which sucks.
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10-26-2013, 12:48 PM	#9
dmetuning Banned 85 Rep 514 Posts Drives: 2015 Frozen Grey M5 Join Date: Sep 2011 Location: New Jersey iTrader: (1)	Park Avenue BMW just called. They said the transfer case was bad. They took the xdrive drive shaft out of the car and the hesitation stopped. They ordered a new transfer case and the car will be ready latest Wednesday. So happy they found the problem....... Further proof that Prestige BMW SUCKS.....They cant install Dinan correctly nor fix cars correctly....
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10-26-2013, 12:53 PM	#10
dmetuning Banned 85 Rep 514 Posts Drives: 2015 Frozen Grey M5 Join Date: Sep 2011 Location: New Jersey iTrader: (1)	Furthermore, I got to say that Dinan is a stand up company for taking care of my issues properly. The whole time is was the dealership causing the issues, not Dinan.
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10-26-2013, 01:44 PM	#11
///SAL Captain 36 Rep 846 Posts Drives: 2014 ///M5 ZCP Join Date: Aug 2013 Location: QUEENS, NY iTrader: (0)	That sucks to believe it or not they are the number one east coast dealer for dinan sales or i should say ripping ppl off!. Thank god i didnt go there im glad u gonna get the reflash for free and u get to choose your dealer. Good luck keep us posted
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10-26-2013, 02:44 PM	#12
ClassM Private 3 Rep 95 Posts Drives: BMW 535i msport/M5 E60/M3 E9x Join Date: Jul 2013 Location: USA iTrader: (0)	Sup dude, you ready to spank the 1/4 mile soon?
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11-05-2013, 10:25 PM	#16
Dhu Private 2 Rep 76 Posts Drives: 2011 550 Join Date: May 2013 Location: SF Bay area iTrader: (0)	What boost are you seeing now? __________________ _______________________________________________ Dinan Stage 5 550i, Dinan springs, Dinan Exhaust, Shockware
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11-05-2013, 11:03 PM	#18
dmetuning Banned 85 Rep 514 Posts Drives: 2015 Frozen Grey M5 Join Date: Sep 2011 Location: New Jersey iTrader: (1)	Going to englishtown Saturday morning to see exactly what I'm laying down. Car feels like it's pulling hard.
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11-06-2013, 12:03 PM	#19
scott135i Colonel 355 Rep 2,080 Posts Drives: 2020 X5 M50i Join Date: Feb 2009 Location: NYC Metro iTrader: (12)	Going with BadBlack? Maybe I'll join
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11-06-2013, 09:41 PM	#21
badblack550xi Colonel 465 Rep 2,416 Posts Drives: F10 550i 2011 F90 2020 COMP Join Date: May 2013 Location: NJ iTrader: (0)	i will be in Maryland on Friday... __________________ 2011 550i RWD 60-130 7.35
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