Google Maps Send to Car, stops working?

ob2ob2 · 02-10-2014, 05:04 PM

I have always been using Google Maps, Send to Car function, to send a very precise spot of the road to my BMW. Recently when I tried to do the same thing again, I got an error message from the Google Maps:

"Sorry, we are unable to send this message at this time. Please visit the help page."

Has anyone got similar experience recently? Or only me?

I can still use the "my BMW" app in the Apple iOS device to send the address of a Google map to the car, but that can only work with a business address. If I want to send a very specific spot of the road (for example, the entrance of a car park, a junction of two streets...etc) then the my BMW can't do it. Just wondering if this is a system fault?

ukbeemerboy · 02-11-2014, 03:02 AM

Sounds like it's something wrong with Google but I have read that Google are going to start charging for this service so it may be linked with changes for that....

Gordon4499 · 02-11-2014, 02:18 PM

Quote:

Originally Posted by ob2ob2

I have always been using Google Maps, Send to Car function, to send a very precise spot of the road to my BMW. Recently when I tried to do the same thing again, I got an error message from the Google Maps:

"Sorry, we are unable to send this message at this time. Please visit the help page."

Has anyone got similar experience recently? Or only me?

I can still use the "my BMW" app in the Apple iOS device to send the address of a Google map to the car, but that can only work with a business address. If I want to send a very specific spot of the road (for example, the entrance of a car park, a junction of two streets...etc) then the my BMW can't do it. Just wondering if this is a system fault?

Yes same here, I have emailed BMW and await a response. In the meantime you can do the same thing via the BMW Connect Drive website - It still works.

psyxologos · 02-11-2014, 06:59 PM

I had the same issue. I went round it by using the maps at my android phone, then choosing the 'share' function and choosing the 'my bmw' app. The 'send to car' app does not woprk anymore, I think.

immx · 02-12-2014, 01:35 AM

My send to car app (iOS) has stopped working too

c-hri-s · 02-12-2014, 02:36 AM

It doesn't work for me either.

Quote:

Originally Posted by ukbeemerboy

Sounds like it's something wrong with Google but I have read that Google are going to start charging for this service so it may be linked with changes for that....

Where did you hear that? I'd be absolutely blown away if they did ... Google charges consumers for very little, it's not their business model.

billythetidd · 02-12-2014, 05:44 AM

I just use the App "My BMW" and everything works fine. Use the integrated google maps. Press and hold at any point on the map and send it to the car works fine. Works fine with postcodes, town center etc

Gordon4499 · 02-13-2014, 03:27 PM

Got a quick response from those nice BMW folks:

I am sorry to learn that you are experiencing issues with regard to sending destinations to your vehicle, I can confirm that BMW in Germany have advised that there is an issue with the Google Send to Car functionality at the moment. It is related to a new mapping system Google are introducing and they have not yet set up the Send to Car function. However, in the meantime, there is an alternative, using the My Info section on the BMW ConnectedDrive portal:

· Click ‘my services’ (ensure that the vehicle is ticked).
· Enter the postcode as you would in Google Maps.
· Scroll to the bottom and click ‘send’.

We are hoping that Google will resolve this matter as quickly as possible. Regrettably, this website is something that BMW UK do not have any influence or control over and we do not have any timescales at present. It is also affecting other vehicle manufacturers who use this service.

I trust that this information addresses your enquiry, however, should you require any further assistance, please do not hesitate to contact me again.

ukbeemerboy · 02-14-2014, 03:33 AM

Quote:

Originally Posted by c-hri-s

It doesn't work for me either.

Where did you hear that? I'd be absolutely blown away if they did ... Google charges consumers for very little, it's not their business model.

Check this thread out... http://www.f30post.com/forums/showthread.php?t=942637

c-hri-s · 02-14-2014, 01:48 PM

Hmm, thanks.

I'll remain sceptical until I see something from Google that says that.

02-10-2014, 05:04 PM	#1
ob2ob2 Private 12 Rep 65 Posts Drives: G32 630d GT xDrive Msports Join Date: Jan 2013 Location: Reading iTrader: (0)	Google Maps Send to Car, stops working? I have always been using Google Maps, Send to Car function, to send a very precise spot of the road to my BMW. Recently when I tried to do the same thing again, I got an error message from the Google Maps: "Sorry, we are unable to send this message at this time. Please visit the help page." Has anyone got similar experience recently? Or only me? I can still use the "my BMW" app in the Apple iOS device to send the address of a Google map to the car, but that can only work with a business address. If I want to send a very specific spot of the road (for example, the entrance of a car park, a junction of two streets...etc) then the my BMW can't do it. Just wondering if this is a system fault?
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02-11-2014, 03:02 AM	#2
ukbeemerboy Beemer Heaven 462 Rep 2,941 Posts Drives: BMW M4 Competition Join Date: Feb 2007 Location: Somerset UK iTrader: (0) Garage List 2018 BMW F82 M4 Comp [0.00] 2017 BMW F30 330d M ... [0.00] 2014 BMW F30 330d M ... [0.00] 2009 BMW E90 330d M ... [0.00] 2006 BMW E90 330d M ... [0.00] 2002 BMW E46 325i S ... [0.00]	Sounds like it's something wrong with Google but I have read that Google are going to start charging for this service so it may be linked with changes for that.... __________________ Scott 2018 BMW M4 Competition 2019 Mini Countryman Cooper S : 2008 Mini Cooper
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02-11-2014, 06:59 PM	#4
psyxologos Second Lieutenant 7 Rep 203 Posts Drives: E46 330 ci SE, F11 530d SE Join Date: Mar 2012 Location: Lancaster, Lancashire iTrader: (0)	I had the same issue. I went round it by using the maps at my android phone, then choosing the 'share' function and choosing the 'my bmw' app. The 'send to car' app does not woprk anymore, I think.
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02-12-2014, 01:35 AM	#5
immx Private First Class 5 Rep 159 Posts Drives: 2012 520D SE Touring Join Date: May 2013 Location: Essex, UK iTrader: (0)	My send to car app (iOS) has stopped working too
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02-12-2014, 05:44 AM	#7
billythetidd New Member 0 Rep 21 Posts Drives: BMW 520d M-Sport Join Date: Jul 2012 Location: North Ayrshire iTrader: (0)	I just use the App "My BMW" and everything works fine. Use the integrated google maps. Press and hold at any point on the map and send it to the car works fine. Works fine with postcodes, town center etc
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02-13-2014, 03:27 PM	#8
Gordon4499 Private First Class 18 Rep 186 Posts Drives: 2016 535D M Sport Touring Join Date: Jan 2012 Location: Aberdeenshire iTrader: (0)	Got a quick response from those nice BMW folks: I am sorry to learn that you are experiencing issues with regard to sending destinations to your vehicle, I can confirm that BMW in Germany have advised that there is an issue with the Google Send to Car functionality at the moment. It is related to a new mapping system Google are introducing and they have not yet set up the Send to Car function. However, in the meantime, there is an alternative, using the My Info section on the BMW ConnectedDrive portal: · Click ‘my services’ (ensure that the vehicle is ticked). · Enter the postcode as you would in Google Maps. · Scroll to the bottom and click ‘send’. We are hoping that Google will resolve this matter as quickly as possible. Regrettably, this website is something that BMW UK do not have any influence or control over and we do not have any timescales at present. It is also affecting other vehicle manufacturers who use this service. I trust that this information addresses your enquiry, however, should you require any further assistance, please do not hesitate to contact me again.
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02-14-2014, 01:48 PM	#10
c-hri-s First Lieutenant 22 Rep 301 Posts Drives: 2012 F10 535d M Sport Join Date: Dec 2007 Location: United Kingdom iTrader: (0)	Hmm, thanks. I'll remain sceptical until I see something from Google that says that. __________________ 2012 F10 535d M Sport, Titanium Silver, Black Dakota Leather, Piano Black Trim, 19" 351M, Sport Automatic Transmission, Reversing Assist Camera, Powered Boot Lid, Soft Close Doors, Folding/dimming mirrors, Elec. fr seats, Surround View, Heads-up display, BMW Business Speakers, M rear spoiler, Sun protection glass, Visibility pack, Media Package Pro
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