Premature Driver’s Seat Bolster Wear / Cracking!?

dbs600 · 05-05-2013, 12:08 PM

Please note the attached photos of my driver's seat, which show that the left bolster is wearing / cracking at 23k miles. I have the BMW Individual interior in Amaro Brown. The rest of the seat looks fine. The car is nearly two and a half years old and I'm concerned what this may look like going forward.

Any insight as to warranty coverage? If so, what's the best way of going about replacement?

Very disappointed.

lindros2 · 05-05-2013, 02:34 PM

Wow - with BMW Individual leather I'd have them rip the whole seat out.

On my previous (non-BMW) cars, they only replaced the affected area (seatback or seat bottom). But I didn't spend $2k-$6k for individual treatment...

Post-script - seating areas (leather) is a touchy subject since they can always blame you and your habits. As I just posted, my Cinnamon Brown Dakota seats held up very well over 24k miles and 3+ years. They looked new...

dbs600 · 05-05-2013, 03:21 PM

Thanks for your message. So when something similar happened to your other cars, it was covered under warranty? Which cars did you have and at how many miles did you experience this?

BMWdrmz · 05-05-2013, 05:36 PM

Quote:

Originally Posted by dbs600

Thanks for your message. So when something similar happened to your other cars, it was covered under warranty? Which cars did you have and at how many miles did you experience this?

The dealer should cover it under warranty. I experienced something similar when I had my E92 M3. The replaced the entire leather seat cover. I will also tell you this is happening based on how you are entering teh car. Your coat or belt is dragging across that area, at least that what was happening with me. I made a slight adjustment as to how I entered and sat in the car and the issue never resurfaced.

Screamin · 05-11-2013, 04:33 PM

Good luck, please post outcome.

dbs600 · 05-11-2013, 04:52 PM

Thanks for your replies, gentlemen.

Will be sure to post results.

lindros2 · 05-13-2013, 09:56 PM

I'm going to disagree with the belt theory.

I think this might be a bad piece of leather which can't withstand the perforation.

To answer the question - I had an Acura RL with ~18k miles and an Audi A4 with 25k miles.

Peiper · 07-11-2013, 11:37 PM

did you manage to change the leather under warranty?

05-05-2013, 12:08 PM	#1
dbs600 Colonel 266 Rep 2,246 Posts Drives: 2011 750LXi Individual Join Date: Apr 2010 Location: New York, NY iTrader: (0)	Premature Driver’s Seat Bolster Wear / Cracking!? Please note the attached photos of my driver's seat, which show that the left bolster is wearing / cracking at 23k miles. I have the BMW Individual interior in Amaro Brown. The rest of the seat looks fine. The car is nearly two and a half years old and I'm concerned what this may look like going forward. Any insight as to warranty coverage? If so, what's the best way of going about replacement? Very disappointed. Attached Images Last edited by dbs600; 05-05-2013 at 12:48 PM..
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05-05-2013, 02:34 PM	#2
lindros2 First Lieutenant 33 Rep 308 Posts Drives: 535i M-S Join Date: Mar 2008 Location: ... iTrader: (0)	Wow - with BMW Individual leather I'd have them rip the whole seat out. On my previous (non-BMW) cars, they only replaced the affected area (seatback or seat bottom). But I didn't spend $2k-$6k for individual treatment... Post-script - seating areas (leather) is a touchy subject since they can always blame you and your habits. As I just posted, my Cinnamon Brown Dakota seats held up very well over 24k miles and 3+ years. They looked new...
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05-05-2013, 03:21 PM	#3
dbs600 Colonel 266 Rep 2,246 Posts Drives: 2011 750LXi Individual Join Date: Apr 2010 Location: New York, NY iTrader: (0)	Thanks for your message. So when something similar happened to your other cars, it was covered under warranty? Which cars did you have and at how many miles did you experience this?
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05-11-2013, 04:33 PM	#5
Screamin Enlisted Member 0 Rep 31 Posts Drives: 2012 528i xDrive Join Date: Mar 2013 Location: Detroit iTrader: (0)	Good luck, please post outcome. __________________ '12 F10 528i xDrive (Jet Black) '11 E71 X6 xDrive35i (Black Sapphire Metallic) - Gone '06 E60 530xi (Titanium Silver Metallic) - Gone '97 E39 528i (Arctic Silver Metallic) - Gone
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05-11-2013, 04:52 PM	#6
dbs600 Colonel 266 Rep 2,246 Posts Drives: 2011 750LXi Individual Join Date: Apr 2010 Location: New York, NY iTrader: (0)	Thanks for your replies, gentlemen. Will be sure to post results.
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05-13-2013, 09:56 PM	#7
lindros2 First Lieutenant 33 Rep 308 Posts Drives: 535i M-S Join Date: Mar 2008 Location: ... iTrader: (0)	I'm going to disagree with the belt theory. I think this might be a bad piece of leather which can't withstand the perforation. To answer the question - I had an Acura RL with ~18k miles and an Audi A4 with 25k miles.
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07-11-2013, 11:37 PM	#8
Peiper Private 21 Rep 63 Posts Drives: 535d Join Date: Mar 2011 Location: Bucharest iTrader: (0)	did you manage to change the leather under warranty?
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