Issue after Dinan Stage 2 Install

M2COMP · 03-29-2013, 05:39 PM

Hi Folks

I just had DS 2 installed today. However after the install my Navigation screen is not coming on. My local Dinan dealer tried to disconnect the battery to reset the system, did not work. Next step, car was kept off for another 30 min, it still did jot come on.
He wants me to rest the car overnight to see that if it comes on after being off overnight.
So basically anything being controlled by CIC (navigation, media etc. is not working.
HUD, blind spot is still working well.
Anybody experiencing the similar issue. My car 13 550 xi.

2k15f30 · 03-29-2013, 05:48 PM

check the fuses

TheGr8Swami · 03-29-2013, 06:06 PM

Quote:

Originally Posted by pittx52011

Hi Folks

I just had DS 2 installed today. However after the install my Navigation screen is not coming on. My local Dinan dealer tried to disconnect the battery to reset the system, did not work. Next step, car was kept off for another 30 min, it still did jot come on.
He wants me to rest the car overnight to see that if it comes on after being off overnight.
So basically anything being controlled by CIC (navigation, media etc. is not working.
HUD, blind spot is still working well.
Anybody experiencing the similar issue. My car 13 550 xi.

Sorry, I didn't experience this issue when Stage2 program was installed on my ride.

I know there's a software update for the navigation system per a service bulletin for the 5 series because my car is at the dealership being flashed now.

M2COMP · 03-29-2013, 06:53 PM

Thanks for the response. My problem is that my screen is not even turning on at all. Plain black

Mbbrewer · 03-29-2013, 09:42 PM

I had the same problem after Dinan Stage 2 and the Nav went into "transportation mode". Same exact issue as you. Black screen. We tried unplugging the battery and all sorts of other stuff. Not sure what they ended up doing to fix it though but all is good.

M2COMP · 03-30-2013, 08:49 AM

Quote:

Originally Posted by 2k13f10

check the fuses

Fuses are fine. Checked out.

Russkey · 03-30-2013, 10:57 AM

I felt the extra power right away. Wait for a couple more days and ask them to reinstall if you're not happy with it.

M2COMP · 03-30-2013, 11:02 AM

So no luck guys. Screen remains lifeless after the overnight rest. Spoke with local Dinan dealer. Will go back on Tuesday. Don't feel like driving the car without CIC.

hopefully they take care of it.

M2COMP · 03-30-2013, 11:36 AM

Quote:

Originally Posted by Russkey

I felt the extra power right away. Wait for a couple more days and ask them to reinstall if you're not happy with it.

My Nav screen did not come on after the install. Lifeless. No media, navigation etc..

mdrobc13 · 03-30-2013, 05:13 PM

Had stage 3 done coming up from stage 1 and no problems. Maybe they flashed an update into the car for the NAV update in the wrong order. Let us know. Keep us informed.

M2COMP · 04-01-2013, 03:33 PM

The update. My car has been with the my Local Dinan Delaer since morning. They have been unable to fix my dead CIC so far. What he has told me that "Dinan is writing a new software for my car and he is waiting to get that from Dinan" Does that sound right. What should I do. I am getting concerned.

Mbbrewer · 04-01-2013, 08:52 PM

Call Scott at BMW North Houston. I had the same problem and he was able to trouble shoot with the techs to get it fixed. He would probably be willing to tell you what steps to take.

M2COMP · 04-02-2013, 06:39 PM

Got fixed.

Boardman · 04-02-2013, 06:46 PM

Good to hear. So what was their final explanation ?

M2COMP · 04-02-2013, 08:07 PM

Quote:

Originally Posted by Boardman

Good to hear. So what was their final explanation ?

So what happened that somehow after the software was installed, the CIC got disabled. All they had to do was to check the CIC box.

03-29-2013, 05:39 PM	#1
M2COMP Captain 497 Rep 618 Posts Drives: 2011 X5, 2013 550xi, M2C Join Date: Jan 2011 Location: Southeast iTrader: (0)	Issue after Dinan Stage 2 Install Hi Folks I just had DS 2 installed today. However after the install my Navigation screen is not coming on. My local Dinan dealer tried to disconnect the battery to reset the system, did not work. Next step, car was kept off for another 30 min, it still did jot come on. He wants me to rest the car overnight to see that if it comes on after being off overnight. So basically anything being controlled by CIC (navigation, media etc. is not working. HUD, blind spot is still working well. Anybody experiencing the similar issue. My car 13 550 xi.
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03-29-2013, 05:48 PM	#2
2k15f30 Private First Class 7 Rep 169 Posts Drives: 2015 335i M Sport Join Date: Aug 2012 Location: Las Vegas iTrader: (0)	check the fuses
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03-29-2013, 06:53 PM	#4
M2COMP Captain 497 Rep 618 Posts Drives: 2011 X5, 2013 550xi, M2C Join Date: Jan 2011 Location: Southeast iTrader: (0)	Thanks for the response. My problem is that my screen is not even turning on at all. Plain black
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03-29-2013, 09:42 PM	#5
Mbbrewer Captain 150 Rep 672 Posts Drives: 550i Join Date: Apr 2012 Location: Houston iTrader: (1)	I had the same problem after Dinan Stage 2 and the Nav went into "transportation mode". Same exact issue as you. Black screen. We tried unplugging the battery and all sorts of other stuff. Not sure what they ended up doing to fix it though but all is good.
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03-30-2013, 10:57 AM	#7
Russkey Captain 155 Rep 751 Posts Drives: '12 BMW AW 550xi Join Date: Apr 2011 Location: Miami, FL iTrader: (0) Garage List 2012 550xi [10.00]	I felt the extra power right away. Wait for a couple more days and ask them to reinstall if you're not happy with it. __________________ '15 Porsche Macan S / Black & Garnet Red / 20" RS Spyder Wheels / CF trim / Red Calipers / Black Rear Badge. '12 AW 550xi / Dinan S2 / Arkym CF Spoiler / 3D Design Style Splitter / Eisenmann Race Exhaust / 20' HRE FF01 / ACS Springs / CF Grill / CF 3D Design Diffuser / Blue Calipers...
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03-30-2013, 11:02 AM	#8
M2COMP Captain 497 Rep 618 Posts Drives: 2011 X5, 2013 550xi, M2C Join Date: Jan 2011 Location: Southeast iTrader: (0)	So no luck guys. Screen remains lifeless after the overnight rest. Spoke with local Dinan dealer. Will go back on Tuesday. Don't feel like driving the car without CIC. hopefully they take care of it.
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03-30-2013, 05:13 PM	#10
mdrobc13 Colonel 340 Rep 2,232 Posts Drives: Made in Bavaria Join Date: Oct 2007 Location: On a base somewhere near or afar! iTrader: (8) Garage List 2021 BMW X3e [0.00] 2016 BMW M4 [9.00]	Had stage 3 done coming up from stage 1 and no problems. Maybe they flashed an update into the car for the NAV update in the wrong order. Let us know. Keep us informed. __________________ '22 BMW M4 Comp (SSG/Black) '16 BMW M4 (Shakir Orange/Black) - gone not forgotten '15 BMW M3 (Black/Black) - gone not forgotten '10 BMW X5M (Black/Black) - gone not forgotten '08 BMW M3 (Space Gray/Black) - gone not forgotten
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04-01-2013, 03:33 PM	#11
M2COMP Captain 497 Rep 618 Posts Drives: 2011 X5, 2013 550xi, M2C Join Date: Jan 2011 Location: Southeast iTrader: (0)	The update. My car has been with the my Local Dinan Delaer since morning. They have been unable to fix my dead CIC so far. What he has told me that "Dinan is writing a new software for my car and he is waiting to get that from Dinan" Does that sound right. What should I do. I am getting concerned.
	Appreciate 0 Quote

04-01-2013, 08:52 PM	#12
Mbbrewer Captain 150 Rep 672 Posts Drives: 550i Join Date: Apr 2012 Location: Houston iTrader: (1)	Call Scott at BMW North Houston. I had the same problem and he was able to trouble shoot with the techs to get it fixed. He would probably be willing to tell you what steps to take.
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04-02-2013, 06:39 PM	#13
M2COMP Captain 497 Rep 618 Posts Drives: 2011 X5, 2013 550xi, M2C Join Date: Jan 2011 Location: Southeast iTrader: (0)	Got fixed.
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04-02-2013, 06:46 PM	#14
Boardman Enlisted Member 6 Rep 49 Posts Drives: 2013 550 Join Date: Jan 2013 Location: Houston iTrader: (0)	Good to hear. So what was their final explanation ?
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