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2010 2011 BMW 5 Series Forum F10 1 day old and back to the dealer :-( |
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11-13-2012, 02:29 PM | #1 |
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1 day old and back to the dealer :-(
My new F10 530d was delivered yesterday after more than 5 months of waiting. I had to visit our head office today (150 miles mainly on motorway) and was looking forward to a nice long run there and back to get used to the car. After 10 miles a warning message comes up saying:'Chassis' 'Drive moderately and contact Service Desk ya-de-ya-de-ya'
So it's now back at the dealer and I should get it back tomorrow (they think its just a sensor fault.......). What a let down
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11-13-2012, 02:46 PM | #2 |
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wow you're lucky.. sorry to hear that, must suck a lot..
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11-13-2012, 03:02 PM | #3 |
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I had the same thing It was the Chassis Stability 4x4 or something. Car drove fine. Was a software fix for a service bulletin.
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11-13-2012, 11:03 PM | #5 |
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Sorry to hear that, hopefully its nothing serious and you will be back behind the wheel before you know it!
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11-14-2012, 12:51 AM | #7 | |
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11-14-2012, 02:18 AM | #8 |
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Same for me with my brand new E91 (3 series Touring). Driving home after delivery (40 km's), "bing-bing - Please visit your dealer - malfunction of all driving assistance systems". Get it back three days later because they had to replace the black-box for that...
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11-14-2012, 01:43 PM | #9 | |
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Dealer did say the fault wouldn't have been caught in the pre-delivery inspection as the car would need to do few miles before the fault would trigger. Apparently it was a faulty sensor but they decided to replace the whole part (sorry technical people, I've forgotten what part it was) which then requires a system initialisation (ie total car reboot). But only BMW Germany can do the final reinitialisation so the car has been sitting there all day connected to a computer at the dealer which is connected to a computer in Germany waiting for a final reboot. After 8 hours - no reboot. Dealer swears blind it will happen overnight and I'll get my car back tomorrow..... So 2 days without my new car Only consolation is that they did loan me a Limited Edition M3 Coupe whilst they have my car.
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11-14-2012, 01:45 PM | #10 | |
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11-14-2012, 01:58 PM | #11 |
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But I have to say that after that problem I never had any other during the whole 3 years I owned the car. So I would assume that it will be the same for you.
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11-14-2012, 02:26 PM | #12 | |
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Dealer's comment makes sense, not all issues will show while in the garage. I had a new VW Passat which wouldn't lock when I got home, on the first day with it... worked fine in the hand over. So you are not alone in cars going straight back into the garage. Mine took a week to sort, so hoping yours is quicker than that. HighlandPete |
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11-14-2012, 03:49 PM | #13 | |
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11-14-2012, 11:39 PM | #14 | |
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11-15-2012, 01:30 AM | #15 |
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This may be true if you reside in Germany, so what happens if you live in USA, Thailand or India..are you saying all these countries have to link up to Munich to download 8 hours of software...BMW would need a super computer if more than 1 car needed a fix..
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11-15-2012, 02:04 AM | #16 |
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You are not an IT guy I assume? I am, so I can tell this is no problem and no super computer needed...
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11-15-2012, 02:17 AM | #17 |
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11-15-2012, 03:05 PM | #18 | |
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So the dealer calls me this morning and informs me that the reboot hasn't happened and without exactly explaining why, tells me they need to keep the car for another 2-3 days But then at 2pm I get an email from the dealer saying 'good news, your car is fixed and en-route back to you'. So I have the car back and everything seems hunky dory (for the moment).
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11-16-2012, 11:13 PM | #19 |
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More than likely it needed to be re-initialized and coded and they were waiting from someone at BMW-AG in Munich to release/send them the access codes which would allow the reboot to proceed. In these new BMWs it seems all things are controlled by software and unless you have the correct access codes..nothing happens.
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11-17-2012, 01:10 PM | #20 |
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11-19-2012, 06:03 AM | #21 | |
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Also, 2 days is not enough to get used to the M3 (it was only 30 minutes before handing it back that I found the power settings, and they were set at highest - no wonder I had so much wheel spin and traction control going off). But more importantly I reckon if i had kept it any longer I would have lost my licence - you can hit over 100mph in a blink of an eye
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