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2010 2011 BMW 5 Series Forum F10 BMW 5-Series (F10) Forums General 5-Series Sedan and Wagon (F10 / F11) Forum BMW Key Fob
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      08-04-2013, 06:21 PM   #1
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So today I picked up my keys to head out the door when the Valet key just fell out. Mind you I never use the Valet Key and the only time I ever told it out was to put on a new key chain

I noticed that the the plastic tab that holds the key in broke off.

Two questions:

1- has anyone else had this issue?
2- is there a way to repair this?

Please share your feedback.

Can't seem to post photo from iPhone!
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      08-05-2013, 12:50 AM   #2
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      08-05-2013, 08:17 AM   #3
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I would try to get it replace under warranty.
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      08-05-2013, 02:31 PM   #4
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I am going in to BMW today. See what they have to say.
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      08-05-2013, 04:25 PM   #5
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Update: at the dealership. SA and parts department wanted me to order a new key insert and pay for it. After having them bring out the foreman he is going to warranty the key and they are paying for a new cut insert. Thanks for the advise.
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      08-05-2013, 08:05 PM   #6
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This happened to my sisters F30 while in my possession, very poor design. I think detail guys dropped it one time and it broke off like a knock-off. They pleaded it was like that.

I am dreading mine, and looking for a leather key fog "holder" to keep them un-separated.
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      08-05-2013, 11:41 PM   #7
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Quote:
Originally Posted by GLiNTCH
This happened to my sisters F30 while in my possession, very poor design. I think detail guys dropped it one time and it broke off like a knock-off. They pleaded it was like that.

I am dreading mine, and looking for a leather key fog "holder" to keep them un-separated.
You might be able to get it covered under warranty as I did. But the fact that this is a common occurrence it makes me wonder on the quality. Good luck and BTW I saw many options for the key cases at the parts counter today.
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