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2010 2011 BMW 5 Series Forum F10 COSTCO Damaged my Wheels |
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08-14-2018, 04:51 PM | #1 |
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COSTCO Damaged my Wheels
Had COSTCO installed two new rear tires and ended up with several gouges on my wheels.
COSTCO’s claims rep from Gallagher Bassett has since denied the claim stating the damage isn’t consistent with anything they could’ve done to cause same. I’m very upset and plan to follow up with an e-mail to the top execs at COSTCO. Anyone have any advice on how to intelligently describe what likely happened, with proper terminology, etc.? I suppose the lever that presses down on the tire to separate it from the wheel touched the wheel due to the low profile tires and caused the chips? Your prompt replies would be helpful. Thank you. |
08-14-2018, 05:54 PM | #2 |
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Depends on the tire machine, but I’d agree that those don’t appear to be cause by the tire machine. Have those wheels been refinished at some point? It almost looks as though the paint flakes off due to the stresses from the procedure...
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EL Jeffe 5613.00 |
08-14-2018, 08:18 PM | #3 |
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agree with you
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09-16-2018, 04:43 PM | #5 |
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Settle down Jodi Foster! These “gouges” are hardly that. Hell even with a touch up pen these would go away. I used to be a tire buster long time ago and mounted probably hundreds if not thousands of tires. Unless Costco is using an old school machine, very unlikely it caused that damage and as others stated, looks like cheap paint. Why aren’t you talking with the “top execs” for you wheel chipping while your at it! Cool down, take a breather and just get a little touch up paint.
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09-16-2018, 09:30 PM | #6 | |
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09-17-2018, 11:59 AM | #7 | |
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