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2010 2011 BMW 5 Series Forum F10 BMW 5-Series (F10) Forums F10 Pricing, Ordering, and Tracking (and European Delivery) Does anyone know how to contact BMW corporate?
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      10-24-2014, 07:26 AM   #1
NewM3driver
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Does anyone know how to contact BMW corporate?

I am very unhappy with what my local dealer has done with the allocation of my 2015 535d. My deposit check is date July 7 2015, and my car is still not on the boat, meaning if I have it by Thanksgiving I will be lucky.

I have repeatedly asked to speak personally with the BMW rep, and my dealer refuses to let that happen. I'm sure they played games with my allocation and gave my slot to a customer that paid more than I did, and the sales manager's refusal to let me speak directly to BMW makes me sure he has something to hide.

Does anyone have a contact number for BMW directly? I have called the customer service line and that is a complete waste of time. The folks on the customer service line are trained to stonewall you.

Please help.
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      10-26-2014, 05:38 PM   #2
NewM3driver
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NO ONE knows how to get in touch with BMW corporate? How can that be possible?
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      10-26-2014, 06:31 PM   #3
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Never had any issues w getting results through the customer service line at all. And deposits are made to be refunded. Ask them for it back and move on from that particular dealer if they really are jerking you around that bad. Maybe you'll still have to wait a little at another dealer but at least they won't make you feel like they're putting one over on you.
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      03-06-2015, 01:53 PM   #4
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Hi, i don't Know if You Need the number yet but when the Problems are actual you can call the Customer Service Import 1-800-831-1117 and they help you or they give You the contact to the Main Export/Import from the Staates.
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