iDrive Screen Surface Scratched. Is BMW Kidding?

sycd · 04-18-2012, 12:46 AM

I made the huge mistake of taking our 535i with iDrive to a car wash once and they wiped the screen with some crap and left some smudging on the screen. I could clean the whole thing with a microfiber cloth with Monster LCD/Plasma screen cleaner, looked like new afterward. I was nervous after reading so many horror stories on this forum, but I couldn't leave it as it was a took the risk.

NYF32DRIVER · 04-29-2012, 10:56 AM

Once again... my point is that the anti-glare surface is WAY too fragile to be left without any protective "glass" like older models. This is unacceptable in a vehicle which is used almost every day.

dpwr · 04-29-2012, 02:14 PM

Quote:

Originally Posted by BigKutta

No seriously, I was going to use those wipes that are designed for screens. I have been using them for years on my Lenovo and Apple Powerbooks. Never have I had an issue.

hmmm that's what I use to clean it never had an issue... a micro fiber cloth makes scratches ? wtf ?

matt44228 · 04-29-2012, 02:21 PM

i know what hes talking about. someone touched my screen and there was a smudge and I tried to wipe it and it only looks worse. The screen is very delicate so I guess dnt touch it lol. And to clean it I just use a mf cloth and just glide it ontop so it picks up the dust.

NYF32DRIVER · 04-29-2012, 07:03 PM

Quote:

Originally Posted by matt44228

i know what hes talking about. someone touched my screen and there was a smudge and I tried to wipe it and it only looks worse. The screen is very delicate so I guess dnt touch it lol. And to clean it I just use a mf cloth and just glide it ontop so it picks up the dust.

Exactly. It's a FUCKING CAR ! It's going to get VERY dusty inside.

I think everyone with a similar issue needs to start calling BMW NA and telling them that the iDrive screen is WAY too delicate.

pharding · 04-30-2012, 05:46 AM

Quote:

Originally Posted by NYCE90DRIVER

No...just damp

That is the problem.

NYF32DRIVER · 04-30-2012, 11:32 AM

Quote:

Originally Posted by pharding

That is the problem.

NO, it isn't the problem.

A microfiber cloth which was soaked and wrung out should be perfect for wiping the screen gently after gently removing the dust with an air can or VERY soft makeup brush.

The problem is that the SCREEN IS TOO FUCKING DELICATE FOR A CAR.

Please stop wasting my time defending BMW regarding this issue. I love my car and BMW's in general but THIS IS A DESIGN FLAW.

NYF32DRIVER · 04-30-2012, 02:35 PM

Quote:

Originally Posted by chinese_food

This isnt a design flaw. The screen is not meant to be touched. If it isnt touched, then there is no needs to use a wet cloth, brush, etc on it. A duster should be the only thing that touches it.

Unless you have six kids in the car or you sneeze a lot (lol), you shouldnt be worrying about cleaning your screen

Im not defending BMW BTW.

Once again... yes it is.

This is my 5th BMW with Nav and 4th with iDrive. I have never had this problem before. You obviously have nothing constructive to add to this thread so I'll thank you to stop wasting my time.
Bye : )

LiveLarger · 05-01-2012, 05:33 AM

I can also see this in my car, and it hasn't been abused to say the least. I agree to this being really poor design.

LiveLarger · 05-01-2012, 07:30 AM

And even if you HAD six kids in you car.... The 5 series IS*A*FAMILY*CAR!! Wake up!!

BigKutta · 05-01-2012, 08:27 AM

Quote:

Originally Posted by chinese_food

This isnt a design flaw. The screen is not meant to be touched. If it isnt touched, then there is no needs to use a wet cloth, brush, etc on it. A duster should be the only thing that touches it.

Unless you have six kids in the car or you sneeze a lot (lol), you shouldnt be worrying about cleaning your screen

Im not defending BMW BTW.

Are you kidding me? You expect the screen to never be cleaned for the duration of its 10+ year life time? I think not. I never touch my screen, but one day there will be a splatter or mark of some kind that will need to be wiped. Then I will use a LCD screen cleaner. It anything happens, BMW will pay for it!

BigKutta · 05-01-2012, 12:42 PM

Quote:

Originally Posted by chinese_food

Engineers did not test the durability of the screen because IT IS NOT MEANT TO BE TOUCHED. Plain and simple. Why would they waste their time by rubbing the screen with fingers and cloths.

BMW doesn't expect you to touch it so they are not going to do anything about it. I know a thing or two about quality control because I worked for a certain auto manufacturer.

LOL! "It is not meant to be touched" is the funniest thing I heard. So you are saying that the manufacturer of that screen (BMW supplier) does not think about these things?

BigKutta · 05-01-2012, 01:49 PM

If you can show me where BMW (not a SA at a dealer) ever says that, I'll stop buying BMWs.

04-18-2012, 12:46 AM	#23
sycd Captain 247 Rep 640 Posts Drives: G87 M2 [MT] Join Date: Mar 2008 Location: USA iTrader: (0) Garage List 2023 BMW M2 [MT] [0.00] 2020 BMW X3M [0.00]	I made the huge mistake of taking our 535i with iDrive to a car wash once and they wiped the screen with some crap and left some smudging on the screen. I could clean the whole thing with a microfiber cloth with Monster LCD/Plasma screen cleaner, looked like new afterward. I was nervous after reading so many horror stories on this forum, but I couldn't leave it as it was a took the risk.
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04-29-2012, 10:56 AM	#24
NYF32DRIVER Lieutenant 131 Rep 556 Posts Drives: 2016 428i X Drive Join Date: Feb 2006 Location: Long Island, NY, USA iTrader: (0)	Once again... my point is that the anti-glare surface is WAY too fragile to be left without any protective "glass" like older models. This is unacceptable in a vehicle which is used almost every day. __________________ 2016 428i X Drive. Mineral Gray Metallic. Born 2/2016, Munich Factory. Member BMW CCA Since 2008
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04-29-2012, 02:21 PM	#26
matt44228 Private First Class 10 Rep 111 Posts Drives: 2011 535i (Black Sapphire Join Date: Jan 2012 Location: New Jersey iTrader: (0)	i know what hes talking about. someone touched my screen and there was a smudge and I tried to wipe it and it only looks worse. The screen is very delicate so I guess dnt touch it lol. And to clean it I just use a mf cloth and just glide it ontop so it picks up the dust. __________________ 2011 535i (Black Sapphire) 2010 M3 Coupe (Alpine White) 2009 M6 (Jet Black) 2001 525i (Jet Black)
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05-01-2012, 05:33 AM	#31
LiveLarger Second Lieutenant 4 Rep 261 Posts Drives: F11 520d M-sport Join Date: Jan 2012 Location: Oslo iTrader: (0)	I can also see this in my car, and it hasn't been abused to say the least. I agree to this being really poor design.
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05-01-2012, 07:30 AM	#32
LiveLarger Second Lieutenant 4 Rep 261 Posts Drives: F11 520d M-sport Join Date: Jan 2012 Location: Oslo iTrader: (0)	And even if you HAD six kids in you car.... The 5 series ISAFAMILY*CAR!! Wake up!!
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05-01-2012, 01:49 PM	#35
BigKutta Brigadier General 3897 Rep 4,046 Posts Drives: 2020 M2C, 2019 330xi, 2017 Q7 Join Date: Jan 2012 Location: Washington DC Burbs iTrader: (1) Garage List 2019 330xi [0.00] 2017 Audi Q7 3.0 [0.00] 2020 M2C [0.00]	If you can show me where BMW (not a SA at a dealer) ever says that, I'll stop buying BMWs.
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