JB4 unresponsive after dealer program

my_blue_335 · 03-20-2015, 05:36 PM

Went to the dealer for a battery issue.
They programmed it w/ the latest software
when I got it back and tried to turn the JB4 back on, it wouldnt.
held the volume down button forever... nothing... pressed up 2x - no change in the shifter light.

connected to laptop, was on map0... only way to go to map 1 or 2, was to force it
shut car off and restarted - same deal....
tried to take a datalog session and send it over to BMS, but it seemed like it never took or recorded.

anyone have any information or same issues?

( I used to work for the dealer as an advisor, but now moved over to Infiniti as service manager, so I know the tech wouldnt screw it up, as he was the one who installed it. I also rechecked, along w/ him, all the wiring and connections - all ok )

HELP!!

FenixMike · 03-20-2015, 05:48 PM

Did you call Terry?

my_blue_335 · 03-28-2015, 01:41 PM

He wanted me to take a data log .. but i am unable to...

anyone ?

03-20-2015, 05:36 PM	#1
my_blue_335 That Guy 17 Rep 160 Posts Drives: '14 535xi M Sport Join Date: Feb 2011 Location: Lodi NJ iTrader: (1) Garage List 2014 BMW 535i XDriv ... [0.00] 2011 335 xDrive [10.00]	JB4 unresponsive after dealer program Went to the dealer for a battery issue. They programmed it w/ the latest software when I got it back and tried to turn the JB4 back on, it wouldnt. held the volume down button forever... nothing... pressed up 2x - no change in the shifter light. connected to laptop, was on map0... only way to go to map 1 or 2, was to force it shut car off and restarted - same deal.... tried to take a datalog session and send it over to BMS, but it seemed like it never took or recorded. anyone have any information or same issues? ( I used to work for the dealer as an advisor, but now moved over to Infiniti as service manager, so I know the tech wouldnt screw it up, as he was the one who installed it. I also rechecked, along w/ him, all the wiring and connections - all ok ) HELP!! __________________
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03-20-2015, 05:48 PM	#2
FenixMike Captain 450 Rep 844 Posts Drives: 2014 BMW M5 Competition Join Date: Nov 2014 Location: Tulsa, OK iTrader: (1)	Did you call Terry?
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03-28-2015, 01:41 PM	#3
my_blue_335 That Guy 17 Rep 160 Posts Drives: '14 535xi M Sport Join Date: Feb 2011 Location: Lodi NJ iTrader: (1) Garage List 2014 BMW 535i XDriv ... [0.00] 2011 335 xDrive [10.00]	He wanted me to take a data log .. but i am unable to... anyone ? __________________
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