BIG disappointment Brand New 523i

scheneider · 11-28-2011, 02:49 AM

Recently I purchased a brand new 2011 523i executive from BMW Dealership, in Jakarta, Imported direct from Germany

And not even a month old, I straightly shocked by the problem showing up in the car. Considering its a brand new car, the electrical/computer system problems (you can see some of them in the picture Im attaching)

These problems occur when I was driving and for me it wasnt safe at all. Since I wasnt able to change gear in that situation, (the computer wasnt able to recognize that I was pressing the brake to change gear) It was dangerous!

Therefore I'm extremely unsatisfied and disappointed with the quality of this brand new 523i executive that isnt working as a brand new BMW STANDARD Quality.

Model info : Sophisto Grey 523i executive 2011, not even a month old

Any Idea whats going on here??

Im requesting BMW to replace me quickly with a new one. (is that to much to ask) considering its a factory defect, and what other problems will occur in long term??

Jon D · 11-28-2011, 04:18 AM

Quote:

Originally Posted by scheneider

...Since I wasnt able to change gear in that situation, (the computer wasnt able to recognize that I was pressing the brake to change gear) It was dangerous!...

Why were you pressing the brake to change gear?

kave · 11-29-2011, 05:53 AM

I can't see you getting a new car because of one problem. Get it to the BMW shop and they will fix it.

richb811 · 11-29-2011, 04:14 PM

Quote:

Originally Posted by Jon D

Why were you pressing the brake to change gear?

Yes do tell.

chuck92103 · 11-29-2011, 07:47 PM

What is all the hub bub?

A light is on. The car still works.

Chill dude, go to the dealer and have the light turned off.

Lord only knows what you will do if you get a flat tire.

enzeru · 11-29-2011, 11:45 PM

Quote:

Originally Posted by Jon D

Why were you pressing the brake to change gear?

+1 on that..

Or prolly the OP meant to change from Parking (P) to Drive (D), but OP also said it happen while the car is driven..

BigMikeTwn · 11-30-2011, 06:00 AM

Nothing wrong with mine......

Why would you be using the brake to change gears? I'm confused about that as well. Take it back to your local BMW dealer, hook it up to the computer, have your software updated.

EdM5 · 11-30-2011, 06:23 AM

Cars do have technical problems you know?
Have it fixed, it's called service.

Touring · 11-30-2011, 11:07 AM

Quote:

Originally Posted by scheneider

Recently I purchased a brand new 2011 523.... Imported direct from Germany

Good to know.

scheneider · 11-30-2011, 10:59 PM

Im changing from "N" to "D" u need to press the brake.
The Computer wouldnt let me, It didnt recognize I was pressing the brake

scheneider · 11-30-2011, 11:01 PM

Its a brand new car, I expecting they have a standard quality check
the car not even 1 month old,
the report says they needed to do a Flexy Ray adaptation in the DST system. Why?
they shouldve did this before they deliver the car to me.

grimlock · 11-30-2011, 11:49 PM

Look on the bright side, with all those lights on your car will be in tune with the festive season.
But after it might get annoying..

Official dealer= no reason not to be fixed
parrallel import= you're screwed

itf joegun · 11-30-2011, 11:49 PM

Just think positive:

On the third day after delivery of our family wagon (e91 330i) we got on the Autobahn a complete malfunction of all driving assistance functions.

The car need to stay 2 days at the dealer, a control unit need to be replaced because of an error.

After that we never had any technical issue with the car. My wife loves it and me also.

Sure they do quality checks, but if a part has a malfunction after this check, then such things will happen. Nothing to be angry about. The point is, how long did they need to resolve the problem and do you have a good loaner in that time? (We had an Alpina B3 Wagon (E91) as loaner, so nothing to complain from my side

)!

1HOT BMR · 12-01-2011, 12:21 PM

It sounds like a bad sensor on the brake pedal - the one that sends the info that you are stepping on it and releases the gear lever so you can go into D . . but . . you say you can go from park into reverse . . .

. . hmm, that's my guess anyway. I bet it's a simple fix and not a major transmission/electronic kind of failure.

stanleyy · 12-02-2011, 05:16 PM

I had the same issue once on my 2010 525d! The car suddenly activated brakes by itself ( ESP ) and then I got that message on the screen... + I got an error from adaptive cruise control.
It disappeared after I switched off the engine.

Then I took my car to the official garage and they had no clue what it could be. They have just erased the event from the memory...
I thought everything is fine... But today I got the same error again, after 2 months! Again a warning regarding braking/ACC and a message that I should take my car to the dealer..
But it disappeared after I reactivated the ACC.

11-28-2011, 02:49 AM	#1
scheneider Second Lieutenant 72 Rep 264 Posts Drives: ///M //AMG Join Date: Nov 2011 Location: here and there iTrader: (0)	BIG disappointment Brand New 523i Recently I purchased a brand new 2011 523i executive from BMW Dealership, in Jakarta, Imported direct from Germany And not even a month old, I straightly shocked by the problem showing up in the car. Considering its a brand new car, the electrical/computer system problems (you can see some of them in the picture Im attaching) These problems occur when I was driving and for me it wasnt safe at all. Since I wasnt able to change gear in that situation, (the computer wasnt able to recognize that I was pressing the brake to change gear) It was dangerous! Therefore I'm extremely unsatisfied and disappointed with the quality of this brand new 523i executive that isnt working as a brand new BMW STANDARD Quality. Model info : Sophisto Grey 523i executive 2011, not even a month old Any Idea whats going on here?? Im requesting BMW to replace me quickly with a new one. (is that to much to ask) considering its a factory defect, and what other problems will occur in long term?? Attached Images
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11-29-2011, 05:53 AM	#3
kave First Lieutenant 19 Rep 329 Posts Drives: BMW 520D Touring 2012 Join Date: Nov 2010 Location: Sweden iTrader: (0) Garage List 2012 520D Touring [10.00]	I can't see you getting a new car because of one problem. Get it to the BMW shop and they will fix it. __________________
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11-29-2011, 07:47 PM	#5
chuck92103 Major 91 Rep 1,209 Posts Drives: 2011 535i Join Date: May 2008 Location: Socal iTrader: (0)	What is all the hub bub? A light is on. The car still works. Chill dude, go to the dealer and have the light turned off. Lord only knows what you will do if you get a flat tire. __________________ 2011 535i 2008 VW GTI
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11-30-2011, 06:00 AM	#7
BigMikeTwn Private 7 Rep 79 Posts Drives: BMW 523i F10 Join Date: Oct 2011 Location: Taipei, Taiwan iTrader: (0)	Nothing wrong with mine...... Why would you be using the brake to change gears? I'm confused about that as well. Take it back to your local BMW dealer, hook it up to the computer, have your software updated.
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11-30-2011, 06:23 AM	#8
EdM5 Colonel 4047 Rep 2,064 Posts Drives: G26 i4 M50 & E70 X5 Xdrive35d Join Date: Jul 2010 Location: Amsterdam iTrader: (0)	Cars do have technical problems you know? Have it fixed, it's called service. __________________ 2004 e87 118d (ret.), 2007 e92 330d (ret.), 2007 e87 130i M-sport (ret.), 2009 e92 M3 (ret.), 2010 f10 535d M-sport (ret.), 2015 f10 M5 CP (ret.), 2017 f82 M4 CP (ret.) 2022 g26 i4 M50 & 2009 e70 X5 35d
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11-30-2011, 10:59 PM	#10
scheneider Second Lieutenant 72 Rep 264 Posts Drives: ///M //AMG Join Date: Nov 2011 Location: here and there iTrader: (0)	Im changing from "N" to "D" u need to press the brake. The Computer wouldnt let me, It didnt recognize I was pressing the brake
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11-30-2011, 11:01 PM	#11
scheneider Second Lieutenant 72 Rep 264 Posts Drives: ///M //AMG Join Date: Nov 2011 Location: here and there iTrader: (0)	Its a brand new car, I expecting they have a standard quality check the car not even 1 month old, the report says they needed to do a Flexy Ray adaptation in the DST system. Why? they shouldve did this before they deliver the car to me.
	Appreciate 0 Quote

11-30-2011, 11:49 PM	#12
grimlock Colonel 716 Rep 2,003 Posts Drives: F10 N52B30@255PS Join Date: Sep 2010 Location: Hong Kong iTrader: (0)	Look on the bright side, with all those lights on your car will be in tune with the festive season. But after it might get annoying.. Official dealer= no reason not to be fixed parrallel import= you're screwed
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11-30-2011, 11:49 PM	#13
itf joegun Lieutenant 169 Rep 428 Posts Drives: G29 Z4 M40i; G05 X5 M50i Join Date: Apr 2010 Location: Rhineland Palatinate - Germany iTrader: (0)	Just think positive: On the third day after delivery of our family wagon (e91 330i) we got on the Autobahn a complete malfunction of all driving assistance functions. The car need to stay 2 days at the dealer, a control unit need to be replaced because of an error. After that we never had any technical issue with the car. My wife loves it and me also. Sure they do quality checks, but if a part has a malfunction after this check, then such things will happen. Nothing to be angry about. The point is, how long did they need to resolve the problem and do you have a good loaner in that time? (We had an Alpina B3 Wagon (E91) as loaner, so nothing to complain from my side )! __________________ Best regards, Jochen Click signature for current and previous cars.
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12-01-2011, 12:21 PM	#14
1HOT BMR First Lieutenant 17 Rep 351 Posts Drives: Car-less and shopping +'12 35d Join Date: Aug 2010 Location: California iTrader: (0)	It sounds like a bad sensor on the brake pedal - the one that sends the info that you are stepping on it and releases the gear lever so you can go into D . . but . . you say you can go from park into reverse . . . . . hmm, that's my guess anyway. I bet it's a simple fix and not a major transmission/electronic kind of failure.
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12-02-2011, 05:16 PM	#15
stanleyy Enlisted Member 5 Rep 32 Posts Drives: BMW F31 328i xDrive Join Date: Aug 2011 Location: Bratislava, Slovakia iTrader: (0)	I had the same issue once on my 2010 525d! The car suddenly activated brakes by itself ( ESP ) and then I got that message on the screen... + I got an error from adaptive cruise control. It disappeared after I switched off the engine. Then I took my car to the official garage and they had no clue what it could be. They have just erased the event from the memory... I thought everything is fine... But today I got the same error again, after 2 months! Again a warning regarding braking/ACC and a message that I should take my car to the dealer.. But it disappeared after I reactivated the ACC.
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