[MARKPRIOR]

is there any specfic settings to get this to work ?

i have the connected drive subscription

but all i seem to get is the TMC icon, all the way to edinburgh it didnt change, locally ive never seen it. i get data connection & bmw online works in my area

[tmarshall57]

I haven't noted any specific setting required. I believe you must have Navigation Professional and BMW Connected Drive for RTTI to work.

[MARKPRIOR]

yeah have all of the above

[AP]

have you never got RTTI?

RTTI came out I believe around late 2011. I have it on my April 2012 model and noted that early on in my ownership I would quite often not get RTT but it dropped back to TMC. My guess is that is was early days with the technology as now its always on.
I would suggest contacting BMW to clarify the situation. Its free for the first 3 years of the car and there after you need to pay per year. (£120 I think)
It may be that BMW has missed something somewhere and you account is not listed with it.

When was the car built, If it's before late 2011, that might explain it possibly.

[MARKPRIOR]

Originally Posted by AP

have you never got RTTI?

RTTI came out I believe around late 2011. I have it on my April 2012 model and noted that early on in my ownership I would quite often not get RTT but it dropped back to TMC. My guess is that is was early days with the technology as now its always on.
I would suggest contacting BMW to clarify the situation. Its free for the first 3 years of the car and there after you need to pay per year. (£120 I think)
It may be that BMW has missed something somewhere and you account is not listed with it.

When was the car built, If it's before late 2011, that might explain it possibly.

hmmm possibly its a may 2010 car

[AP]

that may explain it.

[MalithS]

Originally Posted by MARKPRIOR

hmmm possibly its a may 2010 car

I think RTTI came in from Feb 2012 build onwards cars.

[MARKPRIOR]

connected drive were lots of help


Hi

I subscribed to connected drive around a month ago, most things work such as BMW online etc… however the RTTI on satnav has always shown TMC and has never changed to RTTI. Is this a enabled feature ?

Thanks




Good afternoon Mark

Thanks for your email about your BMW ConnectedDrive service.

I’m sure you’ll appreciate without being able to physically inspect your car, so it’d be unfair for me to comment. I’d recommend contacting your nearest/preferred BMW Approved Centre for further assistance.

I’m sorry that I’ve not been much help, but if there’s anything else I can help you with, please get in touch.

Kind regards

[tmarshall57]

A number of dealerships have resident "Gurus" who will spend time looking at tech issues like phone / bluetooth comms and the like, regardless of whether your car is in warranty or not.

I had an issue connecting my HTC One M8 to my 2012 F10 when I purchased it earlier in the year. Although the Guru didn't have all of the answers, he spent some time talking to tech staff and letting me try connecting the phone to other cars in the dealership. Might be worth a shot.