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2010 2011 BMW 5 Series Forum F10 F10 Technical Topics Engine, Transmission, Exhaust, Drivetrain, ECU Software Modifications BMW Zero Maintenance Program
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      02-28-2017, 06:52 PM   #1
EL Jeffe 5
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BMW Zero Maintenance Program

I have 2013 550i with 24k miles still qualified for BMW zero maintenance program
My car was due for brake fluid flush. Friday I took my car in. Service Advisor told me they will also replace my wiper blades and air filters including cabin filter.
I agree they he told me car will be done Monday maybe Tuesday.
Monday morning I get txt from my Service Advisor
"Hey its SA They did the brake fluid filters and wiper blades. The tech is recommending performing rear differential fluid service, power steering service and fuel injectors service(We recommend these every 2 years /30k) its above and beyond what BMW recommends so its NOT covered under their maintenance plan"
Rear diff $215.00
Power steering $206.00
Fuel injector service $270.00
I kindly declined and pickup my car. I called BMW of North America
guy on other end was confused why they try to charged me for service.
Now waiting on somebody to call me from dealer of BMW of North America
What do you guys think in this scenario in my opinion if mechanic think something needs to get fixed they should get it done and BMW should pay for services. Unless dealer is trying to rip me off Fuckers .

I will update as we go on this one.........
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      02-28-2017, 08:18 PM   #2
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i have the same plan too and as far as i know...it covers all maintenance and i specifically asked what services and he had it all outlined. he basically said, you shouldn't pay a dime for any maintenance for the car.
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      02-28-2017, 08:36 PM   #3
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Except for hoses and typical 'maintenance' items under the hood. BMW "Zero Maintenance" Program doesn't cover that.
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      02-28-2017, 09:09 PM   #4
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Quote:
Originally Posted by lsturbointeg View Post
i have the same plan too and as far as i know...it covers all maintenance and i specifically asked what services and he had it all outlined. he basically said, you shouldn't pay a dime for any maintenance for the car.
I would check about steering and Diff flush and ask if its free
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      02-28-2017, 09:10 PM   #5
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Originally Posted by SLVSRFR View Post
Except for hoses and typical 'maintenance' items under the hood. BMW "Zero Maintenance" Program doesn't cover that.
Hoses I know about but what is typical?
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      03-01-2017, 02:01 PM   #6
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Today got call from service manager he said they are looking out for me to make sure my car is running smooth in the future. He also mentioned BMW of north America told him services wont be necessary because car have low miles.
He offered me 50% off all services they suggested power steering, differential and injectors treatment. I told him no its waste of money because car have low miles.
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      03-01-2017, 04:49 PM   #7
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Diff service is due every 100k, period.

Power steering depends on how you drive, but servicing every 2 years is likely about right. Of course your car can have electric or hydraulic steering, do you know which you have?

There is no injector service or treatment on these direct injection cars. Snake oil poured in the fuel tank does nothing. Fuel is being rammed through the injectors at 2500PSI+ already.....
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      03-01-2017, 06:11 PM   #8
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Quote:
Originally Posted by Stück View Post
Diff service is due every 100k, period.

Power steering depends on how you drive, but servicing every 2 years is likely about right. Of course your car can have electric or hydraulic steering, do you know which you have?

There is no injector service or treatment on these direct injection cars. Snake oil poured in the fuel tank does nothing. Fuel is being rammed through the injectors at 2500PSI+ already.....

You sir brought up good point about electric or hydraulic steering.
I just got back form my garage I couldn't find power steering fluid reservoir
Can anybody confirm if this is electric steering or hydraulic?
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      03-01-2017, 07:20 PM   #9
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It depends on how your car is optioned... no one can tell you what it is without seeing the options sheet.

Post the last 7 of your VIN and I'll check.
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      03-01-2017, 08:25 PM   #10
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Quote:
Originally Posted by Stück View Post
It depends on how your car is optioned... no one can tell you what it is without seeing the options sheet.

Post the last 7 of your VIN and I'll check.

D227043
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      03-02-2017, 03:04 AM   #11
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X Drive F10's = Hydraulic Steering
RWD F10's = Electric Power Steering
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      03-02-2017, 07:29 AM   #12
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Quote:
Originally Posted by AWF87M2 View Post
X Drive F10's = Hydraulic Steering
RWD F10's = Electric Power Steering
No fluid is necessary in my case?
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      03-02-2017, 08:05 AM   #13
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Quote:
Originally Posted by EL Jeffe 5 View Post
Quote:
Originally Posted by AWF87M2 View Post
X Drive F10's = Hydraulic Steering
RWD F10's = Electric Power Steering
No fluid is necessary in my case?
You just need to know if your car is either awd or rwd to determine which steering rack you have. Both systems have Power steering Reservoirs regardless. Is your car x drive or rwd?
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      03-02-2017, 11:56 AM   #14
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Quote:
Originally Posted by AWF87M2 View Post
You just need to know if your car is either awd or rwd to determine which steering rack you have. Both systems have Power steering Reservoirs regardless. Is your car x drive or rwd?
its RWD ? so does it take steering fluid or not?
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      03-02-2017, 01:13 PM   #15
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Quote:
Originally Posted by AWF87M2 View Post
You just need to know if your car is either awd or rwd to determine which steering rack you have. Both systems have Power steering Reservoirs regardless. Is your car x drive or rwd?
I don't have a reservoir... That I can see anyway...
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      03-02-2017, 01:44 PM   #16
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Yes you do, It's on the right side of the engine bay above the coolant reservoir. The circular cap with the hexagon hole in the middle.

Quote:
Originally Posted by ezaircon4jc View Post
I don't have a reservoir... That I can see anyway...
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      03-02-2017, 01:48 PM   #17
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Yes it takes power steering fluid like all the cars out there regardless of Hydraulic or Electric steering rack. CHF-11 is the fluid you need for topping off or doing a complete flush. Your at 24k miles which is pretty low, flushing the system isn't necessary for such low mileage unless the fluid is turning into a milky brown color.

Quote:
Originally Posted by EL Jeffe 5 View Post
its RWD ? so does it take steering fluid or not?
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      03-02-2017, 02:12 PM   #18
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Here is the Power Steering Reservoir for those that still can't find it... Let me repeat myself, the circular cover with the hexagon hole in the middle... It's in the same location for both the F10 550i and 535i.
Attached Images
 

Last edited by AWF87M2; 03-02-2017 at 02:18 PM..
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      03-02-2017, 03:07 PM   #19
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Quote:
Originally Posted by AWF87M2 View Post
Here is the Power Steering Reservoir for those that still can't find it... Let me repeat myself, the circular cover with the hexagon hole in the middle... It's in the same location for both the F10 550i and 535i.

Thanks for clarifying this and all effort
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      03-02-2017, 04:17 PM   #20
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Quote:
Originally Posted by AWF87M2 View Post
Yes you do, It's on the right side of the engine bay above the coolant reservoir. The circular cap with the hexagon hole in the middle.
Not mine...

Name:  engine_bay.JPG
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      03-03-2017, 11:32 AM   #21
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Quote:
Originally Posted by ezaircon4jc View Post
Not mine...

Attachment 1582597
ooh Snap WTH!
Where is it then different spot maybe?
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      03-03-2017, 11:40 AM   #22
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EPS cars do not have power steering fluid reservoirs....
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