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2010 2011 BMW 5 Series Forum F10 BMW 5-Series (F10) Forums General 5-Series Sedan and Wagon (F10 / F11) Forum Is the headlight washer nozzle covered under CPO?
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      10-10-2016, 08:23 PM   #1
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Is the headlight washer nozzle covered under CPO?

Hey guys I have CPO 2012 528 (F10) and recently on my right side the headlight washer just spits out water when I use the windshield wipers. does anybody know a replacement would be covered under the CPO warranty?
Thanks , Victor
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      10-10-2016, 10:53 PM   #2
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does it just happen when the headlights are on? if so, that's normal (except the left should do it too)
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      10-10-2016, 11:42 PM   #3
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Yes it would be covered.
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      10-10-2016, 11:47 PM   #4
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Should definitely be covered under the CPO if it's faulty
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      10-11-2016, 12:49 AM   #5
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Quote:
Originally Posted by PJinCA View Post
does it just happen when the headlights are on? if so, that's normal (except the left should do it too)
yes it's only happening when the headlights are on. but only the right side shoots liquid like a fountain, all the way to the hood and windshield. the drivers side is just spraying the headlight!
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      10-11-2016, 12:50 AM   #6
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Originally Posted by TTG View Post
Yes it would be covered.
and what should I tell the BMW service advisor at the dealership cause he said it's def not covered
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      10-11-2016, 12:51 AM   #7
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Originally Posted by thebmwjunkiee View Post
Should definitely be covered under the CPO if it's faulty
and what should I tell the BMW service advisor at the dealership cause he said it's def not covered
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      10-11-2016, 01:20 AM   #8
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Quote:
Originally Posted by vtataru View Post
and what should I tell the BMW service advisor at the dealership cause he said it's def not covered
I recommend reading your CPO warranty paperwork and putting it directly in front of him.

Your car's original bumper to bumper is pretty much extended until the CPO warranty is up.

In fact, I would ask the SA where exactly it states that this is not covered.

OR, just go to another dealer.

This of course assumes that your car was not in an accident in the past & etc.
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      10-11-2016, 08:53 AM   #9
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Quote:
Originally Posted by TTG View Post
I recommend reading your CPO warranty paperwork and putting it directly in front of him.

Your car's original bumper to bumper is pretty much extended until the CPO warranty is up.

In fact, I would ask the SA where exactly it states that this is not covered.

OR, just go to another dealer.

This of course assumes that your car was not in an accident in the past & etc.
This is not true, CPO warranty covers far less, it is not a bumper to bumper warranty like the factory warranty.
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      10-11-2016, 09:46 AM   #10
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instead of taking your warranty and making things contentious, I would develop that relationship with my SA. because the washer is not covered under cpo, major components like engine, trans,etc are covered - not the headlight washer. however, if you have a good relationship with your SA, they can handle just about anything small like that, and even help be your advocate if something major happens. ask him what he likes to drink, and bring him a bottle, or ask him where he likes to eat and bring him a gift card.
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      10-11-2016, 10:26 AM   #11
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Quote:
Originally Posted by SLVSRFR View Post
This is not true, CPO warranty covers far less, it is not a bumper to bumper warranty like the factory warranty.
It's pretty close though, can you offer more details, I'm curious what wouldn't be covered under CPO that is covered under bumper to bumper? Not trying to prove you wrong, just genuinely interested.

I know they've changed CPO slightly few years ago but am not sure of exact details. For example one thing (I think about two years ago) is no more deductible for any CPO work. I might be different US Vs. Canada, and I unfortunately cannot offer more concrete details, but I thought that it's either identical to bumper to bumper or pretty close to it. From personal experience with my car and several friends who own CPO cars, I cannot think of a single issue that was taken care that would fall under bumper to bumper but not CPO.
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      10-11-2016, 12:47 PM   #12
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Quote:
Originally Posted by vtataru View Post
and what should I tell the BMW service advisor at the dealership cause he said it's def not covered
Apologies, I was confusing the cpo with the extended maintenance plan a bit. But I think a lot of times it depends on your relationships within the dealer. Ive had CPO cars in the past and have definitely had small things like that done with a little convincing to my sales advisor. As others have stated, cpo isnt all that comprehensive, and a maintenance plan helps greatly
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      10-11-2016, 10:58 PM   #13
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Quote:
Originally Posted by Bbb34 View Post
It's pretty close though, can you offer more details, I'm curious what wouldn't be covered under CPO that is covered under bumper to bumper? Not trying to prove you wrong, just genuinely interested.

I know they've changed CPO slightly few years ago but am not sure of exact details. For example one thing (I think about two years ago) is no more deductible for any CPO work. I might be different US Vs. Canada, and I unfortunately cannot offer more concrete details, but I thought that it's either identical to bumper to bumper or pretty close to it. From personal experience with my car and several friends who own CPO cars, I cannot think of a single issue that was taken care that would fall under bumper to bumper but not CPO.
I purchased a '12 CPOed 535i in 1/15 and I most definitely have a deductible; it's $50. It is also definitely NOT bumper-to-bumper.

CPO WHAT_IS_NOT_COVERED.pdf

Last edited by ezaircon4jc; 10-13-2016 at 12:31 AM..
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      10-12-2016, 05:49 AM   #14
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Quote:
Originally Posted by ezaircon4jc View Post
I purchased a '12 CPOed 535i in 1/15 and I mot definitely have a deductible; it's $50. It is also definitely NOT bumper-to-bumper.

Attachment 1507770
Thanks for the info.
It would be interesting to see which of these aren't covered in original "bumper to bumper". I bet you some would make the list too.

There might be some difference between what's covered in US Vs. Canada. Few items on that list that I had done on my car were all covered by CPO.
Not sure how accurate this document is (for sure deductible has been removed), but it seems Canadian CPO has less restrictions than document you posted. http://www.bmw.ca/content/dam/bmw/ma...4131437787.pdf
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