Loaner cars

hyliu24 · 11-14-2011, 07:03 PM

Hey guys I\'m a new bimmer owner and I was wondering how lenient dealers are in giving loaner cars when you go for a service. Also, any dealers to recommend for service in the NYC area?

bobblehead · 11-14-2011, 07:07 PM

In Toronto, Canada. Certain dealers will give out Honda, Mazda, Toyota, domestic too for $20 a day ...if you want BMW (3 series), it's going to cost you $40 a day + taxes.

Only a few dealers will not charge you at all, it's all up to the dealer.

Needsdecaf · 11-14-2011, 07:54 PM

Dealer loaner policy 100% up to dealer. Nothing to do with marque at all.

crmgr · 11-15-2011, 08:42 AM

Always get a loaner and always a BMW. Usually a F10, but sometimes a 300 series or a SUV.

hyliu24 · 11-15-2011, 09:38 AM

Quote:

Originally Posted by crmgr

Always get a loaner and always a BMW. Usually a F10, but sometimes a 300 series or a SUV.

Which dealer?

Vinfast · 11-15-2011, 09:59 AM

Always get a loaner if I ask for one, and always a BMW.

snj1013 · 11-15-2011, 12:58 PM

I request loaner when making an appointment and always get a BMW. Last time was a loaded 535i that even had the rear seat DVD monitors. It was a little difficult explaining to my 3 and 4 year old that I had to take the car back....

Ari E93 · 11-15-2011, 06:55 PM

go to oyster bay, they have good loaner cars, and if you didnt buy your car from Rallye dont even think of going there. speak to Gianni in Oyster bay!!!

hyliu24 · 11-15-2011, 07:08 PM

Quote:

Originally Posted by Ari E93

go to oyster bay, they have good loaner cars, and if you didnt buy your car from Rallye dont even think of going there. speak to Gianni in Oyster bay!!!

Oyster bay will give me loaners even if I didn't buy from them?

yogi799 · 11-19-2011, 01:29 AM

Quote:

Originally Posted by bobblehead

In Toronto, Canada. Certain dealers will give out Honda, Mazda, Toyota, domestic too for $20 a day ...if you want BMW (3 series), it's going to cost you $40 a day + taxes.

Only a few dealers will not charge you at all, it's all up to the dealer.

What???

That's unbelievable. Hope Endras BMW in Ajax does not give out Hondas. I haven't seen any on their lot.

OrangeDeep · 11-19-2011, 10:55 AM

Getting a loaner car seems be sort of an odd event. I had a friend whose X3 broke down two weeks after purchase; she calls the dealership and they say they won't have any loaner cars for a week and half. She then calls a friend who is a manager of another dealer under the same company. Two hours later the BMW dealership calls back and "magically" has a loaner available for her.

Same thing happened to me as well [at a different dealership]. I had a scheduled service appointment; when I arrived at the dealership the receptionist told me that there wasn't a loaner car for me. I told her that that was not possible because I needed a loaner. She then talks to somebody and "magically" a guy pulls around in a loaner car.

The whole loaner car experience seems odd to me. Just my two cents.

11-14-2011, 07:03 PM	#1
hyliu24 NYC F10 5 Rep 21 Posts Drives: 2014 550i xDrive Join Date: Nov 2011 Location: NYC iTrader: (0)	Loaner cars Hey guys I\'m a new bimmer owner and I was wondering how lenient dealers are in giving loaner cars when you go for a service. Also, any dealers to recommend for service in the NYC area?
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11-14-2011, 07:07 PM	#2
bobblehead Brigadier General 256 Rep 4,721 Posts Drives: warp speed Join Date: Aug 2009 Location: Toronto, On iTrader: (0)	In Toronto, Canada. Certain dealers will give out Honda, Mazda, Toyota, domestic too for $20 a day ...if you want BMW (3 series), it's going to cost you $40 a day + taxes. Only a few dealers will not charge you at all, it's all up to the dealer.
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11-14-2011, 07:54 PM	#3
Needsdecaf Major General 6512 Rep 6,656 Posts Drives: 2024 G80 Comp xDrive Join Date: Feb 2011 Location: The Woodlands, TX iTrader: (0)	Dealer loaner policy 100% up to dealer. Nothing to do with marque at all.
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11-15-2011, 08:42 AM	#4
crmgr Private 6 Rep 85 Posts Drives: 2011 BMW 535XI M-Sport Join Date: Jun 2011 Location: Ohio iTrader: (0)	Always get a loaner and always a BMW. Usually a F10, but sometimes a 300 series or a SUV.
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11-15-2011, 09:59 AM	#6
Vinfast Lieutenant 28 Rep 585 Posts Drives: '14 550i M-Sport Join Date: Jan 2011 Location: Warner Robins, GA iTrader: (2)	Always get a loaner if I ask for one, and always a BMW.
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11-15-2011, 12:58 PM	#7
snj1013 Captain 87 Rep 937 Posts Drives: 2011 528i Join Date: Jul 2011 Location: Houston, TX iTrader: (1)	I request loaner when making an appointment and always get a BMW. Last time was a loaded 535i that even had the rear seat DVD monitors. It was a little difficult explaining to my 3 and 4 year old that I had to take the car back....
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11-15-2011, 06:55 PM	#8
Ari E93 Enlisted Member 3 Rep 35 Posts Drives: 2011 E93 Join Date: Jun 2010 Location: New York iTrader: (0)	go to oyster bay, they have good loaner cars, and if you didnt buy your car from Rallye dont even think of going there. speak to Gianni in Oyster bay!!!
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11-19-2011, 10:55 AM	#11
OrangeDeep Private First Class 5 Rep 107 Posts Drives: 2011 535i xdrive Join Date: May 2011 Location: PA iTrader: (0)	Getting a loaner car seems be sort of an odd event. I had a friend whose X3 broke down two weeks after purchase; she calls the dealership and they say they won't have any loaner cars for a week and half. She then calls a friend who is a manager of another dealer under the same company. Two hours later the BMW dealership calls back and "magically" has a loaner available for her. Same thing happened to me as well [at a different dealership]. I had a scheduled service appointment; when I arrived at the dealership the receptionist told me that there wasn't a loaner car for me. I told her that that was not possible because I needed a loaner. She then talks to somebody and "magically" a guy pulls around in a loaner car. The whole loaner car experience seems odd to me. Just my two cents.
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