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2010 2011 BMW 5 Series Forum F10 Nav screen dims after sitting in hot weather? |
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06-16-2014, 03:23 PM | #1 |
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Nav screen dims after sitting in hot weather?
I'm taking car into service on Weds, but figured I would throw this out to the crowd and see if anyone has experienced something similar. As we all know, the SAs don't always know everything…or anything.
I have a 2014 535 xdrive m sport. Upon starting the car, the nav screen will dim and then brighten and then dim and brighten, etc. after sitting in the sun/heat for an extended period of time. Once cooled down, after driving a little, it stops. Any similar experiences or ideas of what it could be?
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06-16-2014, 03:43 PM | #2 |
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I haven't experienced that on my current BMW or any previous ones (all with navigation). It may be defective. I have, however, noticed that in extreme COLD, all of my previous navigation screens would take a few seconds to reach full brightness - but then they'd stay there.
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2017 BMW 650xi Gran Coupe | MSport | Exec Package | Driver Assist Plus | ACC Stop & Go | Adaptive Drive | B&O | Night Vision | Cold Weather | Active Seats
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06-17-2014, 07:50 AM | #4 |
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I hope it's as simple as that. I took it in before for the same issue and they restarted the electrical system, which did nothing. They claimed it was a software issue, which makes no sense to me.
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06-17-2014, 12:15 PM | #5 |
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Yep I have the same issue with the nav screen. i have a 2014 5 Series as well, when the temps first went from freezing to above 70F few months ago, the nav screen would dim in and out for lengthy periods of time. With or w/o the AC On, and occurs randomly esp when the temps are warm. Just surprised the issue didn't occur during the cold winter months...my dealer is about an hour away so i was going to have them take a look at the nav screen & the crying headlights issue when i went in for the annual scheduled maintenance 4th Qt this year.
if you do get any concrete answer/resolution from your dealership please share. Thank, Mo |
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06-17-2014, 05:20 PM | #6 |
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I had the same issue. It would only happen about 85 degrees or above when sitting in the sun -- not upon starting from sitting the garage. They replaced the whole unit and no problems since. Mine is a '14 550i.
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06-17-2014, 05:40 PM | #7 |
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I had the same issue. They reprogrammed it, which did nothing, then they switched out a part. Haven't had any extreme hot temperatures to be able to test it, but it seems to be working now in moderate heat.
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06-17-2014, 05:47 PM | #8 |
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Glad to see this isn't totally a-typical and apparently an easy fix.
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06-19-2014, 01:25 PM | #9 |
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SA is now saying the issue is because my phone has contacts that contain symbols like "@" and such. Doesn't seen to make any sense to me. Not sure how that would be affected only by hot weather.
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06-19-2014, 02:38 PM | #11 |
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Does the SA hâvë ăńý přőöf tô b@çķ ůp his symbol comment? they seem to say anything that comes to their mind even though it makes no sense. I find it hard to believe the symbol Can throw off the brightness of the screen. It sounds to me to be a bad screen.
Are they going to put a disclaimer in owners manual to remove symbol from your contacts as your screen may fail? |
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06-19-2014, 04:27 PM | #12 | |
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Quote:
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06-19-2014, 08:46 PM | #13 |
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An old Belgium SA guy at my past dealer would say things like this... "your car is broken because you parked too close to a Ford." I think he was serious.
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2017 BMW 650xi Gran Coupe | MSport | Exec Package | Driver Assist Plus | ACC Stop & Go | Adaptive Drive | B&O | Night Vision | Cold Weather | Active Seats
2015 Audi R8 V10 | Brilliant Red on Black | S-Tronic | Carbon Sideblades | Carbon Trim | Full Leather | Sport Exhaust | Illuminated Doorsills | I-Pod | Contrast Stitching Previous: '14 550xi, '07 335i, '01 325i |
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06-25-2014, 08:08 AM | #14 |
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I removed all contacts with any "@" or similar symbols, and also did not link my phone to the car for a few days, per SA's suggestion. No surprise, it didn't work, and if anything, the problem has worsened.
I'm going to a different dealership now to see if they can solve the issue, clearly the folks at the first one are buying their own BS.
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06-25-2014, 11:07 AM | #15 | |
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They obviously won't do it if they think it's BS. And if they did, I'd take it and send a copy to BMW NA. If the dealer is giving you a BS explanation, just get them to put it in writing.
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2017 BMW 650xi Gran Coupe | MSport | Exec Package | Driver Assist Plus | ACC Stop & Go | Adaptive Drive | B&O | Night Vision | Cold Weather | Active Seats
2015 Audi R8 V10 | Brilliant Red on Black | S-Tronic | Carbon Sideblades | Carbon Trim | Full Leather | Sport Exhaust | Illuminated Doorsills | I-Pod | Contrast Stitching Previous: '14 550xi, '07 335i, '01 325i |
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06-25-2014, 11:46 AM | #16 |
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06-25-2014, 11:50 AM | #17 | |
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Circle BMW in Eatontown, NJ ... good guys! |
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06-25-2014, 12:03 PM | #18 | |
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I spoke with a different SA at another dealership (farther from home), and she's already been incredibly pro-active, doing research without prompts. She still is unsure of the issue and has never encountered the problem before.
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06-25-2014, 12:09 PM | #19 |
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He was a hoot. I really did like him, though. He was very passionate about the cars - had worked for BMW for 30+ years and had immense knowledge. But he certainly had a "grumpy old man" side to him.
Whenever I'd go in, and I'd describe a problem and dare suggest what I thought the cause may be, he'd quiz me on the mechanics of cars like I was one of his apprentices. Literally, one time I went in there and suggested that I thought my shocks had to be replaced. He asked me to explain to him how shocks worked! I kid you not. I had to explain to him how shocks worked. Once he was satisfied with my answer, he agreed with my assessment (without even looking at the car, mind you). I learned to go in there with ALL the facts and do my research prior... and in time he learned to also respect the fact that I DID my homework prior to coming in - I actually cared to understand what was going on. As a result, we had a great relationship, lots of mutual respect, and it was always a pleasure working with him. But it was damn near brutal watching him interact with people who would come in and say, "I think X is broken." They'd get, "Yah? Vhy exactly you think this?!" (with a heavy Belgian accent). And that would be the end of it... the customer would be lectured and shuttering in the corner by the end of the conversation. You could say he was a bit like Seinfeld's "Soup Nazi" of automobiles - knew tons, didn't think twice about lurching at people, and then would tell them ridiculous things when they upset him. Thinking back, I'm not sure how the dealer survived allowing him to interact with people... but if you knew how to work with him, he was just a wealth of knowledge and would always get to the bottom of the issue. He retired around 2005, and shortly thereafter I ended up moving anyway and now have a new dealer. Shame - I think more dealers could use a service manager like him.
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2017 BMW 650xi Gran Coupe | MSport | Exec Package | Driver Assist Plus | ACC Stop & Go | Adaptive Drive | B&O | Night Vision | Cold Weather | Active Seats
2015 Audi R8 V10 | Brilliant Red on Black | S-Tronic | Carbon Sideblades | Carbon Trim | Full Leather | Sport Exhaust | Illuminated Doorsills | I-Pod | Contrast Stitching Previous: '14 550xi, '07 335i, '01 325i |
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06-25-2014, 12:16 PM | #20 | |
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Sounds like others have had this and the unit was replaced - so hopefully another dealer could get to the bottom of it.
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2017 BMW 650xi Gran Coupe | MSport | Exec Package | Driver Assist Plus | ACC Stop & Go | Adaptive Drive | B&O | Night Vision | Cold Weather | Active Seats
2015 Audi R8 V10 | Brilliant Red on Black | S-Tronic | Carbon Sideblades | Carbon Trim | Full Leather | Sport Exhaust | Illuminated Doorsills | I-Pod | Contrast Stitching Previous: '14 550xi, '07 335i, '01 325i |
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06-25-2014, 12:32 PM | #21 | |
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But he sounds like someone who I would appreciate personally and get along quite well with ... however I would have to put him in the back of the shop, and never let him interact with the human race if he worked for me |
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07-02-2014, 04:08 PM | #22 |
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Just picked the car up from the third attempt to fix it, and still not resolved. They replaced an interior mechanism (I believe the head unit?) per BMW's recommendation and now they will have to replace the entire screen. No one seems to have encountered this issue before. This will be the 4th trip for this issue, it's getting slightly old.
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