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2010 2011 BMW 5 Series Forum F10 New Dashboard -4 Weeks Without my 535! |
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12-13-2014, 06:25 AM | #1 |
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New Dashboard -4 Weeks Without my 535!
Looking for some advice - Have a 2012 535 - Car has 48K miles on it - I baby the car - Looks brand new - about 10- 15 K miles ago car developed a bad creak in the Dash (not a rattle)- Took it to the dealer - Dealer looked at the car and told me the Dash was delaminating and would need to be replaced- They've had the car for 4 weeks now - They've given me a 6 series Grand Coupe as a Loaner and Now a 750 - So they're taking care of me, but 4 weeks without my car??? Is there any recourse with BMW? I asked the dealer and was told BMW would only consider a buyback for a 1 year old car...
In my 25 years of driving, I've never had a car that needed a new Dash and NEVER EVER had a car in the shop for 4 weeks And BTW that 6 is sweeeet! Any thoughts/advice? |
12-13-2014, 11:07 AM | #2 |
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Hi.
If they have kept your car for four weeks it seems like they have quite a long delivery time from the producer of dashboards to BMW. This can occur for a number of reasons and of course its not fun but on the other hand youll get a new one. And you are being well taken cared of with the loaners |
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12-13-2014, 11:30 AM | #3 |
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Sure it's not fun to have your car in the shop, but with loaners like that, I wouldn't complain.
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12-13-2014, 11:41 AM | #4 |
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Here's how it works:
If you own a 5 series and they put you in a 3 series for 4 weeks you complain. If you own a 5 series and they put you in a 6 or 7 series then you keep your mouth shut and hope the dashboards are on back order till Spring. :-)
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12-13-2014, 11:46 AM | #5 |
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12-13-2014, 01:43 PM | #6 |
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And don't forget to drive 'em like you stole 'em
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12-13-2014, 02:45 PM | #7 |
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Our 2001 Mercedes SLK needed a completely new wiring harness, which had to come to Hawaii from Germany. Then they needed to install it. We were driving a C-class loaner for like 10 weeks. It took forever, and my wife was not happy to be without her convertible in Hawaii for that long.
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12-14-2014, 09:01 PM | #8 |
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12-15-2014, 04:13 AM | #9 |
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They should at least give you an idea of when you will get it back... but like others have said I would keep quite and enjoy the loaners!
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12-15-2014, 10:38 AM | #10 |
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12-15-2014, 10:54 AM | #11 |
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My 2014 was in the shop this past summer for 6 weeks waiting for a power steering pump. I didn't accept the loaner because I didn't want to drive a 320i for 6 weeks and I have other toys to choose from. There was no way of getting anything other than a 3-series of X1 as a loaner from this dealer, so you seem to already be ahead of the game with a 5 and 7 as loaners. If they had offered me a 6-series, I probably would have taken it. I did however get the dealer to cut me a cheque to cover one lease payment since they had the car for a bit more than one month.
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12-15-2014, 05:22 PM | #12 | |
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Quote:
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12-15-2014, 05:36 PM | #13 |
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U didn't say or ask what the hold up was? Shipping? Availability?
Like everyone said...enjoy it! They put me in a 3 series for a day and I hated it! |
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