New Dashboard -4 Weeks Without my 535!

scoobdawg · 12-13-2014, 06:25 AM

Looking for some advice - Have a 2012 535 - Car has 48K miles on it - I baby the car - Looks brand new - about 10- 15 K miles ago car developed a bad creak in the Dash (not a rattle)- Took it to the dealer - Dealer looked at the car and told me the Dash was delaminating and would need to be replaced- They've had the car for 4 weeks now - They've given me a 6 series Grand Coupe as a Loaner and Now a 750 - So they're taking care of me, but 4 weeks without my car??? Is there any recourse with BMW? I asked the dealer and was told BMW would only consider a buyback for a 1 year old car...

In my 25 years of driving, I've never had a car that needed a new Dash and NEVER EVER had a car in the shop for 4 weeks

And BTW that 6 is sweeeet!

Any thoughts/advice?

Hobbe74 · 12-13-2014, 11:07 AM

Hi.
If they have kept your car for four weeks it seems like they have quite a long delivery time from the producer of dashboards to BMW. This can occur for a number of reasons and of course its not fun but on the other hand youll get a new one.
And you are being well taken cared of with the loaners

remmib · 12-13-2014, 11:30 AM

Sure it's not fun to have your car in the shop, but with loaners like that, I wouldn't complain.

bake · 12-13-2014, 11:41 AM

Here's how it works:
If you own a 5 series and they put you in a 3 series for 4 weeks you complain.

If you own a 5 series and they put you in a 6 or 7 series then you keep your mouth shut and hope the dashboards are on back order till Spring. :-)

Hobbe74 · 12-13-2014, 11:46 AM

Quote:

Originally Posted by bake

Here's how it works:
If you own a 5 series and they put you in a 3 series for 4 weeks you complain.

If you own a 5 series and they put you on a 6 or 7 series then you keep your mouth shut and hope the dashboards are on back order till Spring. :-)

LOL

Exactly!

jmr986 · 12-13-2014, 01:43 PM

Quote:

Originally Posted by bake

Here's how it works:
If you own a 5 series and they put you in a 3 series for 4 weeks you complain.

If you own a 5 series and they put you on a 6 or 7 series then you keep your mouth shut and hope the dashboards are on back order till Spring. :-)

And don't forget to drive 'em like you stole 'em

mko9 · 12-13-2014, 02:45 PM

Our 2001 Mercedes SLK needed a completely new wiring harness, which had to come to Hawaii from Germany. Then they needed to install it. We were driving a C-class loaner for like 10 weeks. It took forever, and my wife was not happy to be without her convertible in Hawaii for that long.

jeru95 · 12-14-2014, 09:01 PM

Quote:

Originally Posted by bake

Here's how it works:
If you own a 5 series and they put you in a 3 series for 4 weeks you complain.

If you own a 5 series and they put you in a 6 or 7 series then you keep your mouth shut and hope the dashboards are on back order till Spring. :-)

The Beast · 12-15-2014, 04:13 AM

They should at least give you an idea of when you will get it back... but like others have said I would keep quite and enjoy the loaners!

Bbb34 · 12-15-2014, 10:38 AM

Quote:

Originally Posted by bake

Here's how it works:
If you own a 5 series and they put you in a 3 series for 4 weeks you complain.

If you own a 5 series and they put you in a 6 or 7 series then you keep your mouth shut and hope the dashboards are on back order till Spring. :-)

EXACTLY !!!

AVIMAX · 12-15-2014, 10:54 AM

My 2014 was in the shop this past summer for 6 weeks waiting for a power steering pump. I didn't accept the loaner because I didn't want to drive a 320i for 6 weeks and I have other toys to choose from. There was no way of getting anything other than a 3-series of X1 as a loaner from this dealer, so you seem to already be ahead of the game with a 5 and 7 as loaners. If they had offered me a 6-series, I probably would have taken it. I did however get the dealer to cut me a cheque to cover one lease payment since they had the car for a bit more than one month.

SoDigito · 12-15-2014, 05:22 PM

Quote:

Originally Posted by Hobbe74

Quote:

Originally Posted by bake

Here's how it works:
If you own a 5 series and they put you in a 3 series for 4 weeks you complain.

If you own a 5 series and they put you on a 6 or 7 series then you keep your mouth shut and hope the dashboards are on back order till Spring. :-)

LOL

Exactly!

+100

lsturbointeg · 12-15-2014, 05:36 PM

U didn't say or ask what the hold up was? Shipping? Availability?

Like everyone said...enjoy it! They put me in a 3 series for a day and I hated it!

12-13-2014, 06:25 AM	#1
scoobdawg Private 10 Rep 60 Posts Drives: f10 Join Date: Apr 2012 Location: NH iTrader: (0)	New Dashboard -4 Weeks Without my 535! Looking for some advice - Have a 2012 535 - Car has 48K miles on it - I baby the car - Looks brand new - about 10- 15 K miles ago car developed a bad creak in the Dash (not a rattle)- Took it to the dealer - Dealer looked at the car and told me the Dash was delaminating and would need to be replaced- They've had the car for 4 weeks now - They've given me a 6 series Grand Coupe as a Loaner and Now a 750 - So they're taking care of me, but 4 weeks without my car??? Is there any recourse with BMW? I asked the dealer and was told BMW would only consider a buyback for a 1 year old car... In my 25 years of driving, I've never had a car that needed a new Dash and NEVER EVER had a car in the shop for 4 weeks And BTW that 6 is sweeeet! Any thoughts/advice?
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12-13-2014, 11:07 AM	#2
Hobbe74 Private First Class 15 Rep 165 Posts Drives: F10 on order Join Date: Oct 2011 Location: Sweden iTrader: (0)	Hi. If they have kept your car for four weeks it seems like they have quite a long delivery time from the producer of dashboards to BMW. This can occur for a number of reasons and of course its not fun but on the other hand youll get a new one. And you are being well taken cared of with the loaners
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12-13-2014, 11:30 AM	#3
remmib General 1566 Rep 29,202 Posts Drives: 2013 F10 520d M-Sport Join Date: Feb 2006 Location: Norway iTrader: (0)	Sure it's not fun to have your car in the shop, but with loaners like that, I wouldn't complain. __________________ F10 520d M-Sport Alpine White \| HRE P43SC 20x9+20x11 \| Michelin PSS 255/35+295/30 \| KW V3 Coilover \| M5 Front Sway Bar + M550d Rear Sway Bar \| 3DDesign Front Lip \| BMW M Performance CF Spoiler \| BMW M Performance Diffuser \| BMW M Performance Black Grills \| BMW M Performance Pedals \|
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12-13-2014, 11:41 AM	#4
bake Colonel 602 Rep 2,194 Posts Drives: 2011 F10, 2013 E93 Join Date: Apr 2010 Location: New York iTrader: (9)	Here's how it works: If you own a 5 series and they put you in a 3 series for 4 weeks you complain. If you own a 5 series and they put you in a 6 or 7 series then you keep your mouth shut and hope the dashboards are on back order till Spring. :-) __________________ *Bake* 2011 Alpine White on Black 535i M-Sport 2013 Space Gray on Fox Red M3 Vert
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12-13-2014, 02:45 PM	#7
mko9 Second Lieutenant 56 Rep 244 Posts Drives: '11 535i Join Date: May 2014 Location: Yorktown, VA iTrader: (1)	Our 2001 Mercedes SLK needed a completely new wiring harness, which had to come to Hawaii from Germany. Then they needed to install it. We were driving a C-class loaner for like 10 weeks. It took forever, and my wife was not happy to be without her convertible in Hawaii for that long. __________________ Mike '04 330i ZHP '11 535i
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12-15-2014, 04:13 AM	#9
The Beast Lieutenant Colonel 268 Rep 1,597 Posts Drives: VW Transporter Sportline Join Date: Aug 2010 Location: Wolverhampton iTrader: (0)	They should at least give you an idea of when you will get it back... but like others have said I would keep quite and enjoy the loaners! __________________ Current: VW Transporter Sportline, F48 X1 20i M Sport. Previous: F10 530d M Sport, W176 A200 CDI AMG Evolution, E70 X5 3.0 SD M Sport, F20 120d M Sport, E81 120d M Sport, E46 325i M Sport, E46 318ci & Many Others...
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12-15-2014, 10:54 AM	#11
AVIMAX Second Lieutenant 26 Rep 228 Posts Drives: last BMW was 2014 535xd Join Date: Nov 2010 Location: Toronto iTrader: (0)	My 2014 was in the shop this past summer for 6 weeks waiting for a power steering pump. I didn't accept the loaner because I didn't want to drive a 320i for 6 weeks and I have other toys to choose from. There was no way of getting anything other than a 3-series of X1 as a loaner from this dealer, so you seem to already be ahead of the game with a 5 and 7 as loaners. If they had offered me a 6-series, I probably would have taken it. I did however get the dealer to cut me a cheque to cover one lease payment since they had the car for a bit more than one month.
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12-15-2014, 05:36 PM	#13
lsturbointeg Lieutenant General 9153 Rep 14,522 Posts Drives: 2011 535i Jet Black Join Date: Aug 2014 Location: Asian lost in OH iTrader: (0)	U didn't say or ask what the hold up was? Shipping? Availability? Like everyone said...enjoy it! They put me in a 3 series for a day and I hated it!
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