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2010 2011 BMW 5 Series Forum F10 BMW 5-Series (F10) Forums General 5-Series Sedan and Wagon (F10 / F11) Forum Warning for 535xd (530)xd owners
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      07-21-2014, 08:27 PM   #1
AVIMAX
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Warning for 535xd (530)xd owners

I have a 2014 535xd with 17,000 Kms. Last week I made a service appointment and the advisor told me there is a recall for the power steering belt, so I'll have it done at the same time. Appointment was for this coming Wednesday. If you have the same car, check with your dealer about this. Today driving home, I heard a pop and felt a bump under the car. Then I got a warning that the charging system is not working. Then a warning for chassis malfunction. Pulled over to avoid being stranded in traffic, wow not easy to do without power steering. Then the engine temperature warning came up. Checked under the hood and sure enough the power steering belt is shredded so no power steering, no alternator, no good. Interestingly enough the suspension went really stiff, so I guess adaptive dampers shut down. Waited for a tow, should be all fixed tomorrow.

Last edited by AVIMAX; 07-21-2014 at 08:39 PM.
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      07-21-2014, 08:50 PM   #2
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I thought all the 5 series had EPS minus the M5.
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      07-21-2014, 09:13 PM   #3
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I believe all the x-drives still have belt driven hydraulic steering.
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      07-21-2014, 10:06 PM   #4
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I would have been so pissed off if that happened to me in a new car. I expect a whole lot more from BMW. You should ask to be compensated for the inconvenience.
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      07-21-2014, 10:35 PM   #5
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I'm not happy about it, but as long as no damage was done, it's not a big deal. As an engineer, I can certainly appreciate that occasionally a bad part can make it into production. At least BMW identified the problem and issued a recall to fix it. Unfortunately for me, my appointment to fix the defective belt was 2 days too late. Considering how complex these cars are, it is amazing they work as well as they do with as few problems as they do.
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      Yesterday, 09:21 AM   #6
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Quote:
Originally Posted by SoDigito View Post
I would have been so pissed off if that happened to me in a new car. I expect a whole lot more from BMW. You should ask to be compensated for the inconvenience.
Honestly, no. This is where Americans just get a bad wrap. Products have warranties for a reason - they may break, and the manufacturer may need to fix it. If it's a simple situation of a defect and fix, why exactly is someone entitled to additional compensation in this scenario?
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      Yesterday, 09:29 AM   #7
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Quote:
Originally Posted by ezmaass
Quote:
Originally Posted by SoDigito View Post
I would have been so pissed off if that happened to me in a new car. I expect a whole lot more from BMW. You should ask to be compensated for the inconvenience.
Honestly, no. This is where Americans just get a bad wrap. Products have warranties for a reason - they may break, and the manufacturer may need to fix it. If it's a simple situation of a defect and fix, why exactly is someone entitled to additional compensation in this scenario?
Everyone is entitled to their own opinions. I personally would express my frustration in that situation. And I certainly do not believe that belts should be breaking in a 1 year old BMW, leaving you stranded. They should at the least cover the tow.
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      Yesterday, 09:38 AM   #8
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The tow was covered by BMW roadside assistance. Just press the SOS button and they send a tow truck.
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      Yesterday, 09:46 AM   #9
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Quote:
Originally Posted by ezmaass View Post
Honestly, no. This is where Americans just get a bad wrap. Products have warranties for a reason - they may break, and the manufacturer may need to fix it. If it's a simple situation of a defect and fix, why exactly is someone entitled to additional compensation in this scenario?
Couldn't agree more. Not everything demands additional compensation or as is so common now to escalate to a lawsuit. Although it's unfortunate that a new car would break down they're making it right.
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      Yesterday, 12:07 PM   #10
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So is this for all XDrive models? I already have an E46 that's going in for a recall so it would be nice to do them at the same time.
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      Yesterday, 12:23 PM   #11
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No idea, good idea to check though. I bet it is probably just a bad batch of belts from a supplier and BMW has identified the cars that were produced with them. I am a bit surprised that I have not received a letter or phone call about it, I only know about it because I was told about it when calling to make a service appointment.
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      Yesterday, 01:57 PM   #12
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Just heard back from the dealer, in case anyone else has the same recall and is thinking of getting it taken care of, the parts are on backorder for 7-10 days! And yes, they did offer to give me another car while I wait for the parts.
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