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2010 2011 BMW 5 Series Forum F10 BMW 5-Series (F10) Forums Regional Forums USA - California SA Recommendation - LA / Ventura area
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      04-03-2013, 11:38 AM   #1
tdang81
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Drives: '13 F10 535i M Sport
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SA Recommendation - LA / Ventura area

Hey guys,
Been a BMW owner since 2007 and sadly, I haven't had a good experience with any Service Centers over the years.

Who/where do you guys go to that would highly recommend? Can always PM me if you don't want to publicly post.

Thanks!
Tri

Update/Edit: The main reason for this post is my car is currently in service for the "pulling to the right issue". It's a 2013 535i M Sport, and I took delivery on 02/25/13. This issue was apparent on day 2. The service center where the car currently is at isn't able to replicate the problem, and are stating the car behaves normally, and the pulling is due to the "crowned roads". I've politely told them this never happened to my previous BMW's, given I drive on the same roads, and also the problem exists in flat parking lots - but they are still insistent that the car drives straight.

I really am just looking for a center where they try to work with you in resolving an issue, instead of the initial reaction to state that you (the client) are wrong in your claims.

They are keeping the car overnight and performing an alignment check tomorrow. Will keep you guys updated.

Last edited by tdang81; 04-03-2013 at 05:31 PM.
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      04-03-2013, 12:46 PM   #2
Chili Palmer
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Whatever you do, stay away from BMW of Monrovia and Century West BMW of North Hollywood.
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      04-03-2013, 01:16 PM   #3
tdang81
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Quote:
Originally Posted by Chili Palmer View Post
Whatever you do, stay away from BMW of Monrovia and Century West BMW of North Hollywood.
Agree with Monrovia - dealt with them in the past, and can't say anything good about them.

Haven't tried Century West for service - but looks like I don't need to.

Thanks for the feedback!
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      04-03-2013, 01:22 PM   #4
theriz
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      04-03-2013, 01:55 PM   #5
MELLOWYELLOW06
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We take our 4 cars to Nick Alexander

If it is close to you let me know and Ill PM you the SA name.

Great guy
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      04-03-2013, 04:16 PM   #6
tdang81
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Quote:
Originally Posted by theriz View Post
Steve Thomas BMW talk to warren.
I'll give him a call next time something comes up. Thank you.

Quote:
Originally Posted by MELLOWYELLOW06 View Post
We take our 4 cars to Nick Alexander

If it is close to you let me know and Ill PM you the SA name.

Great guy
A bit a ways from where I am at, but thanks for the suggestion
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      04-29-2013, 07:23 PM   #7
tdang81
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Anyone dealt with the "Pulling to the right" issue and got it resolved? If so, could you please PM me the center/SA that you used?

Thanks in advance!
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