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2010 2011 BMW 5 Series Forum F10 BMW 5-Series (F10) Forums General 5-Series Sedan and Wagon (F10 / F11) Forum Shame on BMW!
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      05-22-2013, 02:58 PM   #1
dbs600
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Shame on BMW!

http://jalopnik.com/internet-unsympa...y-pa-509231773

Offering to respray the exterior or swap out the interior are fine offers, but if rejected, nothing short of either full reimbursement for the trip (documented airfare and accommodations) or a new car, the way he ordered it, is sufficient.

There HAS to be a way to make this work. If they canít rush the interior (donít see why!?); worst case scenario: have his car be the last to roll off the assembly line (sans interior), park it for two weeks and install the interior when available!
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      05-22-2013, 06:32 PM   #2
Nison
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I really don't see a huge problem for swapping the interior, just make sure all the clips and bolts gets replaced. But I feel his pain, and I'd do the same if the production isn't towards the end.
What I think is a reasonable offer is to swap the interior, and refund the cost of individual package + the cost of the trip.
You won't notice the interior is reused unless they tell you, and they don't really need to.
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      05-22-2013, 07:15 PM   #3
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BMW should start having naming their color choices more differently. Atlantic/Atlantis I can see where someone can easily make the mistake.
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      05-23-2013, 12:27 AM   #4
dbs600
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Quote:
Originally Posted by RumbleJay View Post
BMW should start having naming their color choices more differently. Atlantic/Atlantis I can see where someone can easily make the mistake.
Atlantic and Atlantis are actual, catalogued colors with color codes, not match to sample or from another manufacturer; therefore, a color code should've left the dealer, been routed to the market area, to NA and to AG.
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