[AussieBob]

I've got the same problem with my June 2010 F10 "entertainment" system. It is just a total failure of a BMW product and BMW just don't care. BMW refers you to their $tealers, they haven't got a clue, all they can do is take more of your time and money (if you let them) with the comment that there is no guarantee that it will fix your problems.

I just have to live with this stupid failure of a BMW software product.

Try and try again and delete re-rip and eventually the Bavarian Piece-of-Crap Software (that's a technical-term) money maker for them finally gets it right. Until the next big track CD is ripped ....

The wife's 2013 X3 works fine - Why is there no BMW Customer Service follow through to remedy my documented, to them, complaints/issues. They are just too wealthy a company to give a

(Notice I have not used one swear word at all)