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COSTCO Damaged my Wheels
Had COSTCO installed two new rear tires and ended up with several gouges on my wheels.
COSTCO’s claims rep from Gallagher Bassett has since denied the claim stating the damage isn’t consistent with anything they could’ve done to cause same.
I’m very upset and plan to follow up with an e-mail to the top execs at COSTCO.
Anyone have any advice on how to intelligently describe what likely happened, with proper terminology, etc.?
I suppose the lever that presses down on the tire to separate it from the wheel touched the wheel due to the low profile tires and caused the chips?
Your prompt replies would be helpful.
Thank you.
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