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      09-13-2013, 08:54 PM   #52
BigDeep1
First Lieutenant
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Drives: 2011 535i Sport - P1, P2
Join Date: Sep 2012
Location: Irving, TX - Valley Ranch

iTrader: (0)

I emailed them today and had a response in 10 minutes. We emailed back and forth. Amazing customer service so far. Definitely faster and kinder responses vs BMS - thus far.

Response:



We are engineering our product in Germany and the N55 engines are not in particular difficult for us. Yes we are programming every module with an engine specific software and setting.

For this reason we don't offer a module for every engine until we have certified it. For example, the new GM ecotec engines are not released yet or the Mercedes 4.4 biturbos. We do testing and engineering before we start listing the product on our website.

We should have a chart on file that I can share with you. I will get back to about that tomorrow.

We opened a sales and support office in the US which is why we now can offer our product here. We recently won a euro tuner magazine review so you will see RaceChip more and more in the US. Having engineering in Germany where those engines are made is helpful of course.


Thanks
Paul
Appreciate 0