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03-17-2020, 07:16 PM | #23 | |
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Regardless, they agreed to a replacement after I insisted it was a them problem, not a me problem. Given how easily they capitulated, they likely knew it was their fault and that eBay would force them to replace or refund anyhow.
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03-17-2020, 09:37 PM | #24 | ||
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03-17-2020, 10:15 PM | #25 |
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No one said it has to last. But it should still last at least for it's warranty period, no? I got this lip a month ago lmao
Also, something not built to last and something that was never sufficiently strong from the get go are two distinctly different things
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03-17-2020, 11:58 PM | #26 | |
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03-18-2020, 12:17 AM | #27 | |
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I absolutely do not see their point. They provided the hardware, I installed it according to the instructions, it failed, their fault. Simple as that.
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03-18-2020, 11:40 AM | #28 |
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bought these cabinets from IKEA for the walk in closet! very solid!
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03-18-2020, 01:39 PM | #29 | |
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Closets look nice but your also not probably not moving it around. I have ikea stuff too but it isn't items I'm hard on. I don't consider opening and closing closet drawers something people are hard with. But trying going through a couple moves with that furniture and see how it holds up. I worked for a retail furniture store so I do have some idea, plus ikea made my college living situation affordable. It has its uses, but would you buy an ikea bed? I doubt it if you want it to last.
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03-18-2020, 02:34 PM | #30 |
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But.... you are defending their warranty. You're saying "I see their point as to why they'd deny the warranty". That's literally defending their warranty policy lol.
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03-18-2020, 03:13 PM | #31 | |
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03-18-2020, 03:47 PM | #32 |
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Lol someone hates their life lol!
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03-18-2020, 04:01 PM | #33 |
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Just stuck not being able to leave my house out here in California. So awesome right now.
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03-18-2020, 05:55 PM | #34 |
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I hear ya
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03-18-2020, 10:36 PM | #35 | |
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I'm confused as to what point you think they even have. I presented my specific case, which is 100% their fault, yet you keep saying "yea but it might not be their fault" when it's literally their fault. That's a bruh moment lol. You have to understand, they made a HM replica. The HM lip uses the OEM bumper holes on the bottom of the bumper to mount. If the hardware they provided RIPPED OUT of those holes within a month of use, how is that not 100% their fault?
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Bootmod3 Stage 2 | ER charge pipe | ER Catted DP | Remus Exhaust | Gplus FMIC | KW V3 | Turner Monoball thrust arm bushings | Wallet regrets ISTA VM Setup/Tutorial Last edited by Unspec; 03-18-2020 at 10:42 PM.. |
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03-18-2020, 10:59 PM | #36 | ||
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Any items returned will be inspected for quality and condition. We will notify you immediately on the status of your refund after the inspection of the item. Upon approval, we will initiate a refund to your credit card (or original method of payment). You will receive your credit back within a certain amount of business day, depending on your card issuer's policy. Here is the refund policy from ikonmotorsports .com. Doesn't sound like you followed this process. Maybe your a licensed body expert. I don't know. I asked for feedback and you start ranting. I'm sure you did everything just perfectly and nothing (absolutely nothing) but the parts caused this problem and now for shame. For shame ikon for not going out of your way on a $250 part that literally costs pennies on the dollar. Yes, they should spend money for someone to answer your complaint, dig in, and really have a stellar customer experience. On the other hand they can mass produce a cheap product and price it and a point a wide audience finds acceptable. Is it possible that a certain percent of people might complain and/or have an issue which they won't care about? Basic economics if you ask me. But what would I know either. I'm just some dude somewhere.
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03-19-2020, 12:37 AM | #37 | |
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Yes, they're mass producing cheap parts (and in the process blatantly infringing on the IP of all kinds of companies) from some rando factory in China, so yes there's bound to be QA issues due to lack of testing of parts. Heck, the lip I got had a paint chip that I didn't even bother warrantying for because it was barely noticeable once it was installed. The people running these aftermarket eBay stores probably haven't even touched 99% of the vehicles they make stuff for. So, having said that, wouldn't that be exactly the point of having a warranty policy? They KNOW they have non-existent QA (which they obviously won't admit), so to try to say "nah warranty doesn't apply" when it's a QA related issue seems dodgy as fuck to me. Using your warranty to cover for your dodgy QA to preserve your all important eBay score (which is where they sell the vast majority of their goods) seems like basic economics to me.
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Bootmod3 Stage 2 | ER charge pipe | ER Catted DP | Remus Exhaust | Gplus FMIC | KW V3 | Turner Monoball thrust arm bushings | Wallet regrets ISTA VM Setup/Tutorial Last edited by Unspec; 03-19-2020 at 12:43 AM.. |
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03-19-2020, 07:46 AM | #38 |
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just want to add that alot of the parts i get especially the lip, skirt extensions comes with dinky hardware and cheap double sided tape. i usually laugh about it and say are they seriously think i'm going to use these? which i end up buying stronger or bigger hardware followed with 3m or Gorilla double sided tape.
Ikon should just make their customers happy and either replace the item or a refund. or work with the customer
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03-19-2020, 08:52 AM | #39 | |
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03-21-2020, 10:23 PM | #40 |
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I've bought the 3D front lip from IKon. Hardware ended up failing in a year too, had to do own retrofit and create a new bracket. I think when I first got it, some paint was flaking.. they offered me a 20% refund or something if I remember correctly.
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03-23-2020, 06:22 PM | #41 |
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Will I get 40 hp if I put two on my car?
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03-25-2020, 12:30 PM | #43 |
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FYI, I ended up doing a two part gel epoxy WITH the double sided tape around the edges of the contact points on my roof spoiler to kind of "hold the epoxy" in so it wouldn't squeeze out. I had tried doing tape twice with mine and it got loose every time... Do you know how bad it would suck if that thing flew off in a corner? I checked it every time I washed the car and one time I put barely any pressure on it and it popped off... tape just won't hold long term. That's my 2 cents!
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03-25-2020, 03:43 PM | #44 | |
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