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09-15-2013, 10:18 AM | #1 |
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BMW.ca website
How can they still not have the 2014 5 Series on the configurator?? The BMW.ca site really is an embarrassment.
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09-15-2013, 02:45 PM | #3 |
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I think it is just simple incompetence on the part of the marketing / website team. Everything about that site is incredibly lame, particularly the java configurator.
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09-16-2013, 10:23 AM | #4 |
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A few people at BMW Canada head office have told me that the company is working on a complete overhaul of the BMW Canada website, which it desperately needs. I am rarely able to get the configurator to work, which means I have always had to go to the BMW USA website to build a car, which isn't very helpful to us Canadians given the differences in base options, etc, so I am only able to get a sense of what is available. How BMW thinks it is acceptable to have a lousy, mostly inoperable website for at least the last 5 years is beyond me! Hopefully the website overhaul will go live soon!
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09-16-2013, 06:19 PM | #5 |
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Website needs a lot of work. Owners manuals would be nice (available on BMWUSA) too. I also have trouble loading the configurator. At their rate of speed, 2015 will be available soon, bypassing 2014 altogether. Even the newspaper ads are for 2013 550s.
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09-16-2013, 09:38 PM | #6 |
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This is response I got from BMW Canada after inquiring last month when the 2014 5-series will be updated on website.
********* Thank you for contacting BMW Canada. We appreciate your inquiry. We thank you for your enthusiasm for the BMW brand. The BMW Canada website is expected to be updated to reflect most 2014 models by mid-September 2013. We appreciate your patience in the interim. If you have any further comments, please reply to this email or contact the Customer Interaction Centre at 1-800-567-2691. Again, thank you for contacting BMW Canada. Sincerely, Kate Robison Customer Interaction Specialist *********
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09-18-2013, 07:44 PM | #7 |
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It is now up and running.
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09-19-2013, 08:06 AM | #8 |
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Still shows 2013 in the menu and now the configurator won't even load since it says Java is not installed (even though it is). Truly a train wreck of a website...
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09-19-2013, 08:54 AM | #9 |
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bmw.ca now shows the 2014 LCI configurator...it doesn't look like some options are accurate ( will not allow certain basic interior choices..dakota) when building a 2014, so give it some time.
One thing I noticed is you can choose the A/S or Perf tire package with the Msport. Payment calculator not updated also..
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2015 X5 msport 2013 750ix msport 2011 550ix msport 2009 e92 335i msport Last edited by bubbahead; 09-19-2013 at 09:19 AM.. |
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09-21-2013, 01:11 PM | #10 | |
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Even more interesting that they offer black nappa leather! which isn't available at all! I think BMW needs to get its act together for the website. Outside of the configurator, the specs and pictures that they give for the 2014 year are actually those of the 2013 model. Last edited by Snarry; 09-28-2013 at 10:02 PM.. Reason: Noticed some typos |
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10-03-2013, 06:41 AM | #11 |
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Some other countries also have not updated for 2014 models.
As you may know, BMW Canada has made available on their website, Product guide & order guides for some MY 2014. Note, they may not be the most recent. My Master Sales Rep at dealer has always given me the most recent ones in addition to the Internal Product Planning Guides. |
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10-03-2013, 03:09 PM | #13 |
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Contract signed mid August. Production as per the Vehicle Inquiry Report is October. Yesterday dealer stated delivery is estimated early or mid December. I wanted Traffic Jam Assistant but was told it may be available in April despite "SOP 12/13". I did order Speed Limit Info but it required Special Order fee of $400.
Last edited by barcelona; 10-03-2013 at 03:11 PM.. Reason: typo |
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10-17-2013, 01:48 PM | #14 | |
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