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2010 2011 BMW 5 Series Forum F10 BMW N63 engine service action (Service Bulletin B001314) |
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01-06-2015, 01:16 PM | #45 | |
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Its a customer care package from BMW USA linked to a Service Bulletin (SIB). So other countries may not have it yet or may never get it. I hope they roll it out everywhere.
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01-06-2015, 01:18 PM | #46 | |
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Your SA should of said its a service action, but they usually dont know much about these things so just call it a recall.
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01-06-2015, 01:58 PM | #47 |
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Thats true, i found out about it early last month so i guess it will take some time.
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01-06-2015, 03:10 PM | #48 |
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01-06-2015, 06:38 PM | #49 |
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Went in for an oil change....SA walked out with me and told me to expect a customer care email soon. Never mentioned the forum.....So I'll let him feel one up..........good guy though.....I trust him.....
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01-07-2015, 03:00 PM | #51 |
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Hey Mods, its not a recall, so you may want to change the heading on the main site page
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01-07-2015, 03:44 PM | #53 |
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This all has me extremely worried, in that the N63 and the S63 engines are "similar" in design. I really hope this doesn't affect the S63 in my 2013 M5 in the future!?....
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01-07-2015, 03:48 PM | #54 | |
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01-07-2015, 04:11 PM | #55 | |
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Remember they are only changing many of the parts on the cars if they are of the outdated version (Index) Example: Only injectors older than Index 11 will be changed. Ifa car has some index 10 and some Index 11 injectors, only the the index 10 ones will be swapped out. Same with some of the other parts. The S63 uses the N63TU timing chain, which I believe is far less likely to "stretch" than the one from the N63. For the timing chain the dealer runs a test program and the diagnostic system determines if a new chain is requires. There are also thousands of later production N63TU engines that are not affected by this service action at all, just like I suspect most S63
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01-07-2015, 04:27 PM | #57 |
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Just as further note, because this is not a recall but a service action, BMW USA will not be contacting any owners about this.
The responsibility has been left to the dealers themselves to coordinate when and how they contact their clients with affected cars.
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01-07-2015, 04:57 PM | #59 |
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you'll receive a letter vs a call from your dealer. bmw is sending the letters in waves vs all at once, so all n63's don't hit the dealers at once for service. if you haven't had any issues, you should be ok to wait for your letter, but if you've had engine malfunction (limp mode), check engine lights, odd sounds, etc, I'd call vs waiting on your letter. I've had most of the issues with my x5 over the last year but zero on my 550
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01-07-2015, 05:51 PM | #61 | |
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01-07-2015, 06:06 PM | #62 |
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Not sure if any body posted this yet but there is a Owner Loyalty Recognition Allowance
for this N63 Bulletin. The N63 Owner Loyalty Recognition Allowance: In addition to the Customer Care Package, we offer another benefit exclusively for owners of these vehicles. Should an owner wish to trade in his/her current N63-equipped vehicle listed above for a new BMW, a special Owner Loyalty Recognition Allowance of up to $2,500 is available and can be used in conjunction with all current sales support programs, for cash, lease, or finance customers toward the purchase of the following new BMWs: 2 Series, 3 Series, 4 Series, X1, X3, X4, Z4, i3 = $1,000 5 Series, X5, X6 = $1,500 6 Series and 7 Series = $2,500 |
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01-07-2015, 06:08 PM | #63 |
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Well, is not a recall yet since there havent been any accidents
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01-07-2015, 06:11 PM | #64 |
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Yep, my engine light has been on this week. Just called about my appointment in the morning....looks like I'm being referred to Enterprise for my loaner. They better have a bad ass american muscle vehicle waiting or else. Not looking to leave my 550i if the option is a Toyota Corolla.
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01-07-2015, 06:17 PM | #65 | |
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How is this different than the normal loyalty program? Or is it in addition to the normal $1K you get? That would be nice. Last edited by Roadkiller; 01-07-2015 at 06:52 PM.. |
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