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2010 2011 BMW 5 Series Forum F10 BMW Customers Ranked Third Most Loyal Among Luxury Brands According to JD Power |
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07-21-2019, 01:39 PM | #1 |
Retired BMW Genius
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BMW Customers Ranked Third Most Loyal Among Luxury Brands According to JD Power
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07-21-2019, 02:16 PM | #2 |
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Lexus is #1??? I hated my IS350 F Sport.
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07-21-2019, 02:32 PM | #3 |
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I think Lexus is kind of an extension of the typical Toyota buyer that doesn't care about dynamics, style, or performance and places reliability above all else when purchasing a car. There's little doubt their cars while sober are reliable transportation with solid build quality.
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07-21-2019, 02:50 PM | #4 | |
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07-21-2019, 03:21 PM | #6 |
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Me either, but they sure are testing that loyalty....
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07-21-2019, 03:33 PM | #7 | |
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Unless it's an LFA. |
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07-22-2019, 07:36 AM | #8 |
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Oh boy. That sounds bad. |
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07-22-2019, 10:44 AM | #9 |
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We can live with 3rd
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07-22-2019, 10:59 AM | #10 |
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Lol
After that huge grill invasion people are not happy
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07-22-2019, 11:13 AM | #11 |
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Well, as long as they make fun to drive cars with manuals, I'll be around.
Wouldn't hurt if they found a better steering guy/gal. Really fell behind there. |
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07-22-2019, 11:13 AM | #12 |
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Loyalty incentive probably took some role in this result as well
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07-22-2019, 11:16 AM | #13 |
I know a thing or 2 about a thing or 2...
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I'm surprised how far down Acura are considering they are part of Honda. Same goes for Volvo. Although reliable, they are pretty boring.
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07-22-2019, 11:20 AM | #14 |
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I personally like the style of my IS when I had it but the fun factor and dynamic just isn't there.
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07-22-2019, 11:23 AM | #15 |
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Not shocked w/ Lexus being #1, great reliability and peace of mind ownership can easily bring a customer back, not to mention Lexus owners/buyers typically don't care for sportiness and value reliability/comfort over everything.
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07-22-2019, 11:33 AM | #16 |
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Ouch Jaguar.
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07-22-2019, 11:33 AM | #17 |
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I've owned two BMW's and two Lexus vehicles. BMW's are more fun to drive, but seemed like I spent my weekends turning wrench's in my garage. Lexus cars are less fun to drive, but my weekends are free doing something other than constantly working on the car. BMW = sport luxury car. Lexus = Luxury sports car. I've sat in several of the newer BMW's and I'm not at all impressed, WAY too much plastic on the interior. By no means am I saying Lexus is better than BMW; they both have their pro's and con's. I would go as far as to say that the majority of Lexus owners are different breed and are mostly concerned with a quiet, smooth ride and as little maintenance as possible. This just happens to be where Lexus excels.
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07-22-2019, 11:43 AM | #18 |
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07-22-2019, 12:18 PM | #21 | |
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