Stop Car Communicating with Dealership

spielnicht · 12-12-2018, 11:08 AM

With my car now running just on the CPO warranty, I have no plans to use the dealership for maintenance or other work really beyond warranty-related issues.

Since I'll be doing the maintenance stuff myself, I wanted to see how I can stop the car from communicating with the dealership when maintenance warnings come up to avoid the annoying sales calls from the service department.

Can it be done? If so, how?

Trian · 12-12-2018, 11:27 AM

I would expect you cannot, even if you turn off connecteddrive. But you should ask this question in the coding forum.

Ickdeep · 12-12-2018, 11:40 AM

I'd try calling the service department and letting them know about that first.

ezaircon4jc · 12-12-2018, 01:05 PM

Quote:

Originally Posted by spielnicht

With my car now running just on the CPO warranty, I have no plans to use the dealership for maintenance or other work really beyond warranty-related issues.

Since I'll be doing the maintenance stuff myself, I wanted to see how I can stop the car from communicating with the dealership when maintenance warnings come up to avoid the annoying sales calls from the service department.

Can it be done? If so, how?

Quote:

Originally Posted by Trian

I would expect you cannot, even if you turn off connecteddrive. But you should ask this question in the coding forum.

We have a 2012 and a 2014 535i and have NEVER received a call from my dealer for any required service. In fact, my wife's (2012) 535 is due in a week or so for service and I have yet to receive a call. I do plan on taking it in after the new year for the service. Believe it or not my dealer is very, very competitive with the local indy. Could be because the indy is less than a mile away!

ThaiBruin · 12-13-2018, 05:14 PM

I haven't received calls, but I have received emails. Easy to ignore.

BigKutta · 12-14-2018, 08:11 AM

Never happened to me.

adrs86 · 01-02-2019, 06:59 PM

The car sends a lot of data to BMW, not just maintenance telemetry. You send stuff like GPS data (location, speed, time), speed limit data, traffic and weather data, etc. You can disable this stuff in Europe because of GDPR but I don't know if they'd be willing to do it in the US. The process involves updating every computer in the car and takes several hours to finish but it's mostly an automatic process. It shouldn't cost much.

12-12-2018, 11:08 AM	#1
spielnicht Petrolhead 440 Rep 807 Posts Drives: 24 X3 M40i/14 550i/08 Z4 3.0si Join Date: Apr 2017 Location: Virginia iTrader: (3) Garage List 2008 BMW Z4 3.0si [9.67] 2014 BMW 550i [6.00] 2024 BMW X3 M40i [9.25]	Stop Car Communicating with Dealership With my car now running just on the CPO warranty, I have no plans to use the dealership for maintenance or other work really beyond warranty-related issues. Since I'll be doing the maintenance stuff myself, I wanted to see how I can stop the car from communicating with the dealership when maintenance warnings come up to avoid the annoying sales calls from the service department. Can it be done? If so, how?
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12-12-2018, 11:27 AM	#2
Trian Second Lieutenant 79 Rep 264 Posts Drives: 2015 535i M-Sport Join Date: Sep 2015 Location: Victoria, B.C. iTrader: (0)	I would expect you cannot, even if you turn off connecteddrive. But you should ask this question in the coding forum.
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12-12-2018, 11:40 AM	#3
Ickdeep Brigadier General 5720 Rep 4,209 Posts Drives: '13 F10 M5 \| '15 F15 X5 Join Date: Jul 2015 Location: Seattle, WA iTrader: (3) Garage List 2015 BMW X5 [10.00] 2013 BMW M5 [SOLD] [10.00] 2013 BMW 535i [SOLD] [10.00]	I'd try calling the service department and letting them know about that first. __________________ Stage 2 Tune BPM \| Fabworx DP \| SSP Performance Clutch \| Muffler & Resonator Delete Dinan Adjustable Springs \| Powder Coated 343 Wheels \| F&R Spacers \| RW Carbon Front Lip & Diffuser Sold!
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12-13-2018, 05:14 PM	#5
ThaiBruin Captain 171 Rep 688 Posts Drives: F10 535i M-Sport Join Date: Oct 2013 Location: Playa Vista, CA iTrader: (0)	I haven't received calls, but I have received emails. Easy to ignore. __________________ 2014 Carbon Black 535i M Sport - Bootmod3 / M Performance Exhaust / Carbon Graphite Vorsteiner V-FF 103 / KW V2 *Retired*- 2013 MG 328i Sport Line 6MT - BMS Stage 1 / M Performance exhaust / M Performance steering wheel / M Performance shift knob/boot
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12-14-2018, 08:11 AM	#6
BigKutta Brigadier General 3903 Rep 4,047 Posts Drives: 2020 M2C, 2019 330xi, 2017 Q7 Join Date: Jan 2012 Location: Washington DC Burbs iTrader: (1) Garage List 2019 330xi [0.00] 2017 Audi Q7 3.0 [0.00] 2020 M2C [0.00]	Never happened to me.
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01-02-2019, 06:59 PM	#7
adrs86 Registered 0 Rep 2 Posts Drives: F10 Join Date: Jan 2019 Location: Romania iTrader: (0)	The car sends a lot of data to BMW, not just maintenance telemetry. You send stuff like GPS data (location, speed, time), speed limit data, traffic and weather data, etc. You can disable this stuff in Europe because of GDPR but I don't know if they'd be willing to do it in the US. The process involves updating every computer in the car and takes several hours to finish but it's mostly an automatic process. It shouldn't cost much.
	Appreciate 0 Quote