SOS emergency call malfunction

BimmerF11LCI · 01-15-2023, 09:55 AM

Hi there, I have a BMW 535i Touring LCI (F11) I bought and I'm experiencing an SOS emergency call system malfunction.

Do you now what could be the problem? Do I have to pay a suscription to BMW for the service or something?

Hoa · 01-15-2023, 08:25 PM

The telematic module in your trunk is 3G. Most countries no longer support 3G service. As a result, your vehicle is cannot connect to the cell tower. There is a way to replace that module to make your connected services work again. It requires a new module, coding and then a call to BMW to have them update your new module info.

walmark · 01-16-2023, 10:49 AM

Are simply asking why it’s not working? Or do you actually have a “SOS malfunction” error message?

01-15-2023, 09:55 AM	#1
BimmerF11LCI BimmerF11LCI 0 Rep 6 Posts Drives: BMW 535i F11 LCI Join Date: Jan 2023 Location: Spain iTrader: (0)	SOS emergency call malfunction Hi there, I have a BMW 535i Touring LCI (F11) I bought and I'm experiencing an SOS emergency call system malfunction. Do you now what could be the problem? Do I have to pay a suscription to BMW for the service or something?
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01-15-2023, 08:25 PM	#2
Hoa Major 513 Rep 1,356 Posts Drives: BMW Join Date: May 2010 Location: GA iTrader: (9)	The telematic module in your trunk is 3G. Most countries no longer support 3G service. As a result, your vehicle is cannot connect to the cell tower. There is a way to replace that module to make your connected services work again. It requires a new module, coding and then a call to BMW to have them update your new module info.
	Appreciate 0 Quote

01-16-2023, 10:49 AM	#3
walmark Apprentice 85 Rep 491 Posts Drives: 550i F10 '15 Join Date: Feb 2013 Location: SF Bay iTrader: (2)	Are simply asking why it’s not working? Or do you actually have a “SOS malfunction” error message?
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