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2010 2011 BMW 5 Series Forum F10 BMW 5-Series (F10) Forums Regional Forums USA - Mid-Atlantic Looking for Dealer (Service) Recommendation in MD/DMV
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      02-22-2019, 10:08 AM   #1
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Looking for Dealer (Service) Recommendation in MD/DMV

Anyone has favorite BMW authorized Service Dealer (or an Indy) in DMV? Not there yet, but will need to get servicing and oil changes done soon and starting to look for a good dealer ahead of time.

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      04-20-2019, 06:09 AM   #2
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Aktiv Automotive - Kevin Lucas 301 869-3200. Gaithersburg.

Great shop, HONEST, very reasonable for everything! I have 3 BMW's and all my service is done there for 3 years.

Here is an example between Aktiv and BMW Rockville for my last service:

2 coil and 2 spark plug replaced.
BMW Rockville - 7 hour so work to do it = $2,487 quote
Aktiv - 1.8hrs to do it - $450

The dealership tried to give the BS about their "german" labor manual says it takes that long. My warranty company laughed, Kevin laughed and so did I at the end of the day.

The point is there is NO dealership that is honest and fair imo. The folks at Aktiv go above and beyond my expectations 100% of the time.
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